Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provides specialized customer support for premium audit inquiries through calls, chats, and email. Reviews audit files, policies, financial records, and documentation; explains audit results and classifications; resolves escalations; and supports compliance. Also trains and coaches team members, performs quality reviews, and serves as a premium audit subject matter resource while staying current on regulatory and industry requirements.

Conduct complex physical and virtual premium audits for large workers’ compensation and general liability accounts. Analyze financial and operational records, verify exposure classifications, resolve audit disputes, communicate findings, and coordinate with insureds, underwriters, producers, and internal teams. The role requires managing assigned accounts, staying current on regulatory changes, supporting test audits, and traveling overnight when necessary.

Leads a major claims and operations product domain, managing complex cross-functional initiatives from discovery through delivery and adoption. Develops business requirements, analyzes workflows, drives system enhancements, refines operating models, and implements continuous improvements. Owns change management, stakeholder enablement, training, and rollout planning while presenting to senior leadership and mentoring organizational resources.

Handles litigated and non-litigated commercial general liability claims nationwide. Responsibilities include investigating claims, analyzing insurance coverage and risk transfer, setting reserves, retaining experts and counsel, negotiating resolutions, communicating with business partners, and developing strategies for optimal outcomes. The role requires at least five years of bodily injury claims experience, including three years in commercial general liability, along with adjuster licensing and strong contractual, legal, negotiation, and communication skills.

Reviews premium audit processes and outcomes for workers compensation and general liability policies. Verifies exposure classifications, audit accuracy, regulatory compliance, and adherence to manual rules and company procedures. Documents findings, provides feedback and technical guidance to auditors, identifies deficiencies, and recommends process improvements. Maintains review records, communicates results to management, and supports consistent quality standards across regions.

Lead a team of 12–16 Premium Auditors conducting workers’ compensation, general liability, and commercial-line audits. Oversee workforce planning, recruitment, training, workload allocation, production, quality assurance, regulatory compliance, reporting, and performance management. Resolve complex audit issues with insureds, agents, underwriters, and internal stakeholders. Use audit findings and performance data to improve processes, mitigate risk, and maintain compliance with state requirements and company standards.

Develop business strategies, operating models, capability analyses, roadmaps, and strategic projects. Partner with leadership, product owners, and delivery teams to define requirements, manage risks, track milestones, implement changes, and deliver business outcomes. The role requires consulting, business analysis, process improvement, project, product management, agile, financial analysis, and change management experience.

Conducts complex virtual and physical premium audits for Workers Compensation and General Liability policies. Reviews financial records, validates exposure classifications, resolves policy issues, and ensures accurate earned premium calculations in accordance with regulations and company procedures. Collaborates with insureds, underwriters, and producers; provides audit guidance, maintains customer service, and mentors junior staff. The role requires strong Excel, analytical, communication, and organizational skills, with occasional physical audit activity possible.

Reviews and resolves moderate to complex premium audit disputes for Workers’ Compensation and General Liability policies. Analyzes audit reports, financial records, classifications, policy language, and regulatory requirements to validate premium determinations. Investigates discrepancies, documents decisions, communicates findings, collaborates with underwriting, billing, auditors, and external stakeholders, and recommends process improvements. Ensures compliance, supports quality reviews, and serves as a subject-matter resource on premium audit matters.

Develop and maintain pricing and predictive models for credit insurance products. Analyze claims, loss ratios, portfolio performance, profitability, credit risk, and economic scenarios. Recommend pricing actions, support forecasting and reserves, evaluate underwriting strategies, and partner with underwriting, finance, claims, data science, and technology teams. Ensure model governance, documentation, and actuarial standards compliance.