Lead clinical applications initiatives by translating business needs into technical requirements, managing project portfolios, and delivering AI-enabled and Epic EHR solutions. Drive change management, mentor IT analysts, create process maps, measure project benefits, mitigate risks, and coordinate cross-functional stakeholders to improve clinical workflows and system usability.

Design and implement Epic hospital billing and revenue cycle solutions. Gather business requirements, lead technical direction for projects, support claims/denials and cash posting/reconciliation, create process mappings, measure project outcomes, mentor IT staff, and coordinate with business stakeholders to achieve operational excellence.

Lead AI strategy for ERP and WFM solutions, evaluate and adopt AI technologies, oversee identification, testing, and implementation of AI initiatives, develop dashboards and KPIs, coordinate cross-functional stakeholders and vendor partners, manage program operations and improvement projects, and serve as primary program contact for internal and external stakeholders.