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Designs scalable enterprise observability architectures on Snowflake Observe, including telemetry ingestion, pipelines, data models, alerting, retention, migrations, and OpenTelemetry adoption. Leads discovery, validates production readiness, creates architecture and handoff documentation, supports implementation teams, conducts go-live reviews, develops reference architectures and demos, mentors engineers, and advises Product and Engineering based on customer insights.

Leads technical expansion and acquisition efforts for Snowflake enterprise customers and prospects in Malaysia across telecommunications and financial services. Designs architectures, delivers demos and proofs of concept, guides data, analytics, AI, security, governance, and migration strategies, and acts as a technical advisor to executives and architects. Partners with sales, professional services, product, engineering, and cloud partners while contributing industry thought leadership and mentoring junior solution engineers.