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Serve as first contact for families and guests, providing service information and coordinating traffic. Monitor safety via CCTV and dispatch emergency services. Handle customer inquiries and manage records efficiently.
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The Funeral Services Director provides compassionate services, coordinates details, and supports families through visitations and funeral processes. Responsibilities include managing service arrangements and ensuring compliance with regulations, while maintaining a professional, organized environment for grieving families.
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Supervise Memorial Department, ensuring customer service excellence, process improvement, compliance with regulations, and staff development while maintaining high performance standards.
Top Skills:
HmisExcelMs PowerpointMs Word
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The Funeral Arranger services client families during funerals and visitations, coordinating arrangements, ensuring customer needs are met, and providing aftercare support. Responsibilities include directing ceremonies, handling documentation, and assisting with general office duties.
Top Skills:
Ms Office Suite
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The Cemetery Arrangements Specialist ensures accurate documentation for remains disposition, provides customer service, manages contracts and payments, and maintains quality control standards.
Top Skills:
MS Office
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The Hospitality Services Associate operates the reception desk, assisting grieving families, managing calls, and ensuring a supportive environment with high customer service standards.
Top Skills:
ExcelHmisMswordOutlook
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Directs funeral services, ensuring families' needs are met. Leads processes professionally, manages service teams, and ensures compliance with regulations.
Top Skills:
Audio/Visual EquipmentAutomated Record Keeping SystemsMicrophones
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The Hospitality Services Associate provides support to grieving families and guests, handles phone calls and appointments, and maintains a professional reception area.
Top Skills:
ExcelHmisMswordOutlook
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Assist in providing compassionate funeral services, driving company vehicles, preparing for ceremonies, and supporting families during their time of grief.
Top Skills:
Ms OutlookMs Word
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The Funeral Services Director directs compassionate services for families, coordinates service details, and ensures compliance with regulations while managing a service team.
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