Designs, develops, and delivers modern learning experiences for field and corporate employees. Creates eLearning, multimedia content, job aids, simulations, assessments, and performance-support tools using AI and emerging technologies. Administers LMS and LXP platforms, analyzes learning data, manages projects, partners with stakeholders, pilots new learning technologies, and ensures accessibility, quality, responsible AI use, and alignment with business objectives.

Supports LMS administration, learning and development program coordination, onboarding, club immersion, recognition initiatives, training compliance, reporting, and learner support. Maintains user records, course content, assignments, calendars, communications, and program documentation. Coordinates training logistics, tracks participation and completion, prepares learning metrics, troubleshoots basic LMS issues, and partners with HR, IT, vendors, and operational teams. Requires strong organization, communication, data accuracy, and proficiency with workplace productivity tools.