Prospect and acquire high-value VIP customers, build long-term relationships, and manage a regional customer acquisition strategy. Responsibilities include developing localized go-to-market plans, executing acquisition events and promotions, managing revenue and profit goals, supporting compliance and responsible gaming initiatives, and creating experiences that encourage brand advocacy. The role requires managing high-value accounts, obtaining gaming and financial licenses, and working nights, weekends, and while traveling.

Build and manage relationships with VIP players, drive sales metrics and net revenue, and deliver personalized experiences that increase engagement and loyalty. Use customer and performance data to identify trends and opportunities, recommend solutions, follow responsible gaming policies, and resolve escalations with internal teams. The role requires strong relationship-building, revenue strategy, customer service, operational improvement, and compliance with state gaming licensing requirements.

Build and manage relationships with VIP gaming customers through communications, events, promotions, and escalation support. Drive revenue, loyalty, and brand advocacy by understanding customer needs, monitoring market trends, providing feedback for platform improvements, and following VIP and responsible gaming policies. The role requires travel, nights and weekends, and obtaining required state gaming and financial licenses.