Support a General Office by driving agent retention and production, implementing NYLIC University blended learning and NYL Central training, conducting field observations and development meetings, leading prospecting and sales initiatives, coaching and mentoring agents and partners, and ensuring effective use of the Field Development System to improve sales performance.

Support the Los Angeles General Office by driving agent retention and production, implementing blended learning and FDS systems, delivering group and one-on-one training/coaching (FOD/IDD), leading prospecting and sales initiatives, and ensuring agents use NYLIC learning and sales tools effectively.