Build and maintain cloud cost monitoring, alerting, and optimization tooling. Develop automation, cost allocation/tagging, data pipelines, dashboards, and integrations with billing APIs. Support FinOps processes, implement cost guardrails, troubleshoot cost systems, participate in on-call rotation, and collaborate with senior engineers and product teams to drive cost-efficient infrastructure and reporting.

Lead global Customer Success analytics strategy, architect data and health/adoption models, oversee data pipelines, deliver executive-level storytelling, mentor an analytics team, and drive cross-functional KPI alignment and self-serve BI adoption.