Top Tech Jobs & Startup Jobs in Los Angeles, CA

The Vice President of Enterprise Applications at BlackLine will lead the strategy, development, and support of enterprise applications, with a focus on Salesforce platforms. This role involves managing a team of business analysts, developers, and support staff to ensure seamless operations across Finance, HR, Marketing, Sales, and Customer Experience. The VP will make critical decisions on tool selection, drive enterprise architecture planning, and deliver projects in alignment with business goals.

As a Territory Sales Manager, you will be responsible for selling an innovative technology to independent restaurants, generating revenue, and managing your pipeline. The role involves qualifying leads, developing new sales opportunities, and collaborating with peers to demonstrate value to prospects in the restaurant technology space.

Lead the development and execution of training strategy for BPO customer support teams, manage team to create training materials, drive QA efforts, manage resources for curriculum development, collaborate with stakeholders, and lead training delivery of new workflows and SOPs.

Manager of Support Operations and Vendor Management at GoodRx responsible for managing vendor performance, operational KPIs, launching support initiatives, balancing customer experience with operational efficiency, and driving process improvements. Will also develop escalation processes, collaborate on training programs, advocate for tools and automation, and partner with growth teams for revenue strategies. Requires hands-on crisis management and regular travel to BPO sites.

The Sr. Customer Experience Manager (VoC) at GoodRx is responsible for spearheading the implementation of the team's Voice of the Customer (VoC) strategy to enhance the healthcare journey for customers. This role involves developing a comprehensive VoC strategy, building cross-functional relationships, creating business cases for improved customer experiences, and driving improvements in customer support across various channels and areas of support.