Top Senior Customer Success Jobs in Los Angeles, CA

The Senior Customer Success Manager drives customer adoption and retention, engages with stakeholders, and ensures a high-touch experience for strategic accounts while identifying growth opportunities and mentoring peers.

Manage long-term success for strategic accounts at ServiceTitan, develop partnerships, and drive product adoption and customer satisfaction.

Oversee relationships with strategic employer clients, ensuring exceptional service, driving value, and fostering long-term partnerships through communication and collaboration.

Drive strategic success planning and engagement across enterprise accounts while aligning customer needs with Tines' platform, ensuring adoption and expansion.

The Strategic Client Success Partner manages client relationships, ensuring satisfaction, implementing strategies for improvement, analyzing data, and collaborating with internal teams to enhance program outcomes.

As a Customer Success Manager, you'll manage relationships with 30+ mid-market and enterprise customers, ensuring satisfaction, retention, and value realization. You'll provide technical guidance, monitor customer health, perform business reviews, and collaborate cross-functionally to resolve challenges and drive renewals.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

Engage with customers in legal AI solutions to drive adoption and value, establish strategic relationships, and enhance satisfaction while managing customer success plans.

Manage customer accounts to drive adoption and satisfaction while promoting upsells and renewals. Conduct reviews, analyze engagement, and mentor team members.

The Head of Customer Success will lead post-sales activities for the Suki Platform, manage customer relationships, drive expansion and renewals, and oversee a team dedicated to customer success.

The Client Success Manager serves as the primary contact for clients, ensuring satisfaction through relationship management, communication, and issue resolution. Responsibilities include coordinating client requests, facilitating internal collaboration, and identifying growth opportunities to enhance client partnerships.

The Senior Customer Success Manager at Sauce Labs will develop customer relationships, provide strategic guidance, and enhance customer product usage, ensuring success in their testing goals.

This role involves managing account growth, client relationships, and implementation projects while driving customer satisfaction and revenue for Sword Health.

Manage client success and relationships, ensuring product adoption, user training, and feedback collection. Represent the company at industry events and maintain client satisfaction.

Assist loan officers in overseeing mortgage loan processes, enhance customer experience, manage loan documentation, and ensure regulatory compliance while collaborating with various departments.

The Customer Success Director manages strategic customer relationships, drives business growth, and collaborates cross-functionally to ensure customer satisfaction and retention.

As a Customer Success Architect, you'll advise customers, lead implementations, translate needs into solutions, and mentor teams to drive success with Gravwell's platform.

The Manager of Customer Success will lead a team of CSMs, drive customer engagement, oversee account management, and ensure high satisfaction and retention rates for mid-market to enterprise clients.

The Customer Success Director will lead a team to enhance customer experiences and outcomes, drive customer retention and growth, and manage key projects within the Group service tier.

Lead the Customer Success function by driving retention and satisfaction, managing enterprise customers, and collaborating with Product & Engineering to address customer needs.

As a Customer Success Manager, you will ensure customer satisfaction and retention by building relationships, delivering support, and advocating for customer needs. Duties include coaching customers, coordinating internal teams, and driving performance improvements.

The Customer Success Senior Manager is responsible for ensuring customer satisfaction and growth, optimizing their experience with athena's services, and advocating for customers across the organization. Key responsibilities include building relationships, coordinating internal resources, and driving resolutions to ensure optimal performance on the athena platform.

The Senior Customer Success Manager fosters relationships with customers, ensuring they realize value from purchased solutions and achieve business outcomes while managing complex accounts.

The Senior Customer Success Manager ensures client satisfaction and success by engaging with dealerships, driving CDK solution value, maximizing product adoption, and identifying revenue opportunities.

Manage customer success lifecycle from onboarding to renewals in Aerospace and Defense sectors. Build relationships, drive growth, and demonstrate product ROI.