Top Senior Customer Success Jobs in Los Angeles, CA

The Client Success Manager oversees strategic client relationships, manages contracts, and directs operational strategies to meet customer goals while ensuring optimal performance and compliance.

The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.

Manage long-term success of strategic accounts, create partnerships, analyze user engagement, provide training, and improve customer experience.

Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.

The Digital Customer Success Manager will enhance customer experience by driving product adoption, retention, and growth through data-driven strategies and cross-functional collaboration.

As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.

Lead a regional team within Customer Success Engineering, ensuring strategic alignment and operational excellence in customer engagement architectures. Drive collaboration, implement best practices, and support customers in maximizing Duck Creek's solutions value.

Lead Customer Success and Support teams to enhance customer retention, renewals, and satisfaction. Ensure scalable processes and manage escalations effectively.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

As an Associate Customer Success Manager, you'll execute implementation plans, monitor customer satisfaction, support program adoption, and assist in sales efforts while building client relationships.

The Director of Customer Success leads a team to enhance customer engagement and retention by developing strategies for onboarding and advocacy while collaborating with various departments to optimize customer experience.

The Customer Success Manager acts as a trusted advisor to enterprise clients, focusing on maximizing their investment in People.ai for business outcomes, managing a $5M+ customer book, and driving growth through strategic planning and engagement.

The Lead Customer Success Manager will oversee customer experiences for 30-40 enterprise accounts, driving product adoption, managing risks, and collaborating with internal teams to support customer success and growth.

The AVP of Client Success Management leads client onboarding, manages relationships with key clients, and drives initiatives for client satisfaction and retention, leveraging deep industry knowledge.

The Manager, Customer Success will lead a team in enhancing customer relationships, driving product adoption, and overseeing renewals and expansion opportunities, while fostering a culture of high performance.

The Senior Manager of Customer Success Management leads a team to enhance customer engagement, retention, and operational excellence, collaborating with various departments and driving strategic initiatives.

The role involves managing customer lifecycles, defining success metrics, collaborating with teams, and leveraging technology to enhance customer outcomes at Kong.

The Director of Customer Success leads strategy and innovation to enhance customer engagement and retention across North America, managing a high-performing team and optimizing success programs using data-informed practices.

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

The Director of Customer Success will lead the account management team, focusing on strategy, customer engagement, team development, and cross-functional collaboration to enhance customer experiences and retention.

Responsible for managing a portfolio of 25-30 enterprise customers, driving adoption and retention, and collaborating cross-functionally to ensure customer success.

The Director of Customer Success will develop client relationships, manage a portfolio of health system clients, and drive product expansion while ensuring a positive experience with the SmarterDx platform.

Lead the Enterprise Customer Success team to ensure large customers derive value from Aspire's platform, focusing on engagement and retention strategies.

The Senior Client Success Manager ensures strong customer relationships, coordinates Managed Services, meets Service Level Agreements, drives process improvements, and manages issues within AHEAD's Managed Services team.

The Senior CSM will manage high-value accounts, develop strategies for success, address risks, build relationships, gather product feedback, and ensure a high-quality customer experience.