Top Senior Tech Support Jobs in Los Angeles, CA

The role involves managing AI support and learning programs, troubleshooting technical issues, designing training materials, and measuring adoption metrics.

This role involves providing technical support, designing learning programs, and managing initiatives to enhance AI adoption across the company.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

The Technical Support Manager leads a team to resolve technical issues for healthcare organizations, ensuring high-quality customer service and operational excellence across continuous support operations.

Provide technical support for clients in media and entertainment, managing projects, training, and ensuring successful use of software tools and workflows.

The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.

The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.

The Technical Support Engineer I provides remote technical support to customers and GE Healthcare Field Engineers, resolving complex issues and contributing to service improvements. Responsibilities include utilizing remote tools, supporting technical training, and enhancing productivity.

The Sr Technical Support Specialist will resolve customer issues, analyze data using SQL, collaborate with engineering on bugs, and provide support to junior engineers.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

The Siemens X-ray Technical Support Engineer provides remote and on-site technical support for Siemens imaging products, ensuring excellent customer satisfaction and service compliance. Responsibilities include troubleshooting, training, process improvements, and collaboration with service technicians.

The Technical Support Engineer II provides advanced technical support, incident management, and customer escalation support for GEHC Software and hardware, while leading improvements in productivity and knowledge management.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.

The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.

The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.

The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues, ensuring effective usage of products, and collaborating with engineers for innovative solutions.

As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate with various teams, and enhance support processes, directly contributing to customer success.

Lead the global technical support organization at Mattermost, managing a distributed team, optimizing support delivery with AI tools, and enhancing customer satisfaction through effective issue management and collaboration.

The Senior Technical Support Specialist resolves complex customer inquiries, mentors team members, manages software defects, and collaborates with Product and Engineering teams.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.