Top Senior Level Customer Success Jobs in Los Angeles, CA

The Workforce Manager leads capacity planning and scheduling for the Customer Experience team, forecasting needs based on contact volume, and generating performance reports. They collaborate cross-functionally with product teams for staffing requirements during platform launches.

The Channel Solutions Engineer will enable and train channel partners, deepen relationships, and drive revenue growth through technical enablement and solution development.

The Senior Solutions Consultant provides technical expertise during the sales process, creating presentations, demonstrations, and materials to drive Coupa's revenue. This role requires strong experience in selling SaaS solutions and managing customer accounts, alongside delivering high-quality technical presentations.

Lead strategic partnerships, drive transformational growth, engage with C-level executives, and mentor teams while overseeing client relationships and revenue delivery.

The Senior Client Partner will drive revenue through strategic partnerships with brands, manage client communication, and ensure top-tier customer service while leading the team.

Lead and coordinate early oncology clinical studies, ensuring scientific leadership, protocol development, data analysis, and collaboration with cross-functional teams to meet trial objectives.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

The Senior IT Specialist will manage IT support tickets, administer user access across various applications, troubleshoot issues, and maintain documentation in a fast-paced environment.

The role involves acquiring and managing relationships with affluent clients, advising on financial services, and adhering to regulatory licensing requirements.

The Cloud Solutions Architect will consult with clients, develop strategies using AWS, oversee project execution, and mentor engineers while ensuring quality outcomes. Responsibilities include identifying security gaps, managing project timelines, and presenting solutions to clients.