Top Senior Level Customer Success Jobs in Los Angeles, CA

The Metro Service Manager oversees client operations and issue resolution, ensuring a premium client experience and facilitating communication among teams to enhance service delivery.

Lead customer satisfaction, retention, growth, and revenue efforts for key accounts. Develop relationships, manage renewals, and drive product adoption.

As a Technical Account Manager, you will oversee the technical relationship with clients, ensuring customer success and guiding them on AWS product usage while managing escalations and performance reviews.

The Clinical Support Expert provides technical expertise and superior customer service, collaborating on quality practices and supporting doctors with complex cases.

The role involves coaching new instructors, monitoring engagement and metrics, and supporting live learning initiatives in a virtual environment.

The Technical Account Manager builds customer relationships, drives product adoption, offers GRC expertise, manages accounts, and conducts training while collaborating across teams.

The Senior Client Success Manager oversees client campaigns, ensuring performance goals are met and managing account growth through communication and project management.

This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.

Lead the customer advocacy strategy, enhance customer loyalty, collaborate across functions to improve customer engagement, and measure the success of initiatives.

As a Senior Engineering Manager, you will lead a team to deliver customer success solutions, manage technical operations, and collaborate with stakeholders for effective feature releases.