Top Senior Customer Success Jobs in Los Angeles, CA

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

Lead a team of Enterprise Customer Success Managers, manage strategic accounts, execute enterprise methodologies, and drive renewals and expansion while coordinating cross-functional delivery.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

Manage customer accounts to drive adoption and satisfaction while promoting upsells and renewals. Conduct reviews, analyze engagement, and mentor team members.

The role focuses on managing the post-sale lifecycle for enterprise accounts, ensuring customer success, providing support, and fostering product improvements in the aerospace industry.

As a Senior Client Success Manager, you will be responsible for customer retention, identifying growth opportunities, and ensuring clients realize value from Later’s products and services.

The Senior Customer Success Associate optimizes client advertising plans, collaborates with sales teams, and enhances client satisfaction through effective processes and system improvements.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Senior Customer Success Manager will manage key restaurant accounts, drive platform adoption, build relationships, and ensure customer satisfaction and retention.

The role involves delivering customer success through impactful relationships, leading implementations, solving problems, and crafting data-driven solutions for clients in the eCommerce or healthcare sectors.

Manage a high-volume, pooled book of Growth and Mid-Market customers via programmatic onboarding, outcome-based engagement, data-driven risk mitigation, and scalable automation to drive faster time-to-value, retention, and expansion.

The Customer Success Manager will build and manage customer support systems for X-LAB, ensuring strong rider and dealer experiences, and improve processes while scaling operations.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.