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The role involves executing sales strategies, managing a sales pipeline, building customer relationships, and collaborating with internal teams for success.

Manage sales for ID.me's digital identity solutions to public sector entities across multiple states, focusing on revenue generation and relationship building.

The Customer Success Manager leads customer relationships and ensures satisfaction by optimizing product use, providing training, and driving advocacy to achieve strategic goals. Responsibilities include onboarding, strategy development, and performance reporting while collaborating across teams to improve client engagement and retention.