The Associate Customer Success Manager ensures customer value through product adoption, manages relationships, and contributes to retention and satisfaction, focusing on maximizing renewals and leveraging customer insights.

The Data Engineer will build data solutions for decision making, create infrastructure for data handling, and ensure data quality across projects.

The Director of Customer Success oversees a team ensuring customer onboarding, satisfaction, and retention while driving growth. They collaborate on strategy, manage renewals, and assess performance metrics such as NPS and CSAT.