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Top Remote Tech Support Jobs in Los Angeles, CA
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Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Sales • Software • Database
The Technical Support Specialist assists customers by resolving issues via email and calls, ensuring positive experiences and technical support.
Top Skills:
APIsCRMSalesforce Service Cloud
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Blue Planet products, resolving complex customer issues, developing automation solutions, and promoting continuous improvement.
Top Skills:
AWSAzureBitbucketClickhouseDockerGCPGitGrafanaIcmpJavaJIRAKafkaKibanaKubernetesLinuxMicroservicesNagiosNeo4JNetconfOpenshiftPostgresPrometheusPythonRest ApisSalesforceShell ScriptingSnmpSQLSshSvnSyslogTelemetryTl1XML
eCommerce • Other • Software
As an Associate Technical Support Engineer, you will support online merchants through live chat, email, and phone calls, resolving issues and delivering exceptional customer service.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Insurance • Software
Serve as the first point of contact for customer support, performing initial troubleshooting, resolving common issues, and escalating as necessary while maintaining response times.
Top Skills:
SQL
Insurance • Software
As a Level 2 Support Engineer, you'll resolve technical issues, assist frontline support, document solutions, and contribute to customer knowledge base.
Top Skills:
JavaScriptPythonSQL
16 Days AgoSaved
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Logistics
Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.
Top Skills:
Remote Supporting ToolsTicketing Systems
16 Days AgoSaved
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Logistics
Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.
Top Skills:
ItRemote Supporting ToolsRoboticsTechnical SupportTicketing Systems
Logistics • Software
The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.
Top Skills:
MS OfficeVpn Clients
Software • Cybersecurity
The Technical Support Engineer will provide technical assistance, diagnose issues, maintain records, and collaborate with teams to resolve customer concerns.
Top Skills:
HardwareJIRANetwork ProtocolsSoftwareZendesk
Information Technology • Consulting
Provide advanced technical support for Merge Healthcare products, troubleshoot issues, improve customer satisfaction, and manage documentation within CRM.
Top Skills:
BashComputer HardwareDb2DicomHl-7JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills:
Lean MethodologiesMechanical InstallationMr Systems
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills:
Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
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Information Technology • Mobile • Social Media
The Technical Support Specialist provides first-line technical support for the Mogli SMS & WhatsApp application, ensuring client success through effective communication, troubleshooting, and teamwork.
Top Skills:
Salesforce
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills:
Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills:
DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills:
APIsPayment GatewayTokenizationWebhooks
Information Technology • Software • Consulting
Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.
Top Skills:
APIsAWSAzureCloud InfrastructureGCPItilJira Service ManagementSaaSSalesforce Service CloudZendesk
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills:
Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills:
AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
Agriculture
As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.
Top Skills:
Microsoft SuiteSalesforce
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills:
Microsoft Office Suite
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills:
APIsBlockchainCloud Platforms
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.
Top Skills:
DicomMicrosoft Office SuitePacsPhilips Mr SystemsSiebel Crm
Software
As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.
Top Skills:
APIsAWSDynamoFrontMakeRetoolStripeZapier
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills:
APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
Top Companies in Los Angeles, CA Hiring Remote Tech Support Roles
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