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Top Remote Tech Support Jobs in Los Angeles, CA

Reposted 16 Days AgoSaved
Remote
Remote Los Angeles, LA
60K-100K Annually
Senior level
60K-100K Annually
Senior level
Artificial Intelligence • Hardware • Robotics • Software
As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.
Top Skills: CRMSalesforce Service CloudZendesk
17 Days AgoSaved
Remote
Remote Los Angeles, LA
Junior
Junior
Artificial Intelligence
The Technical Support Associate provides first-line technical support to enterprise customers, resolving issues via live chat and escalating complex cases as necessary, while documenting solutions and maintaining communication with customers.
Top Skills: APIsData AnalysisIntercomJIRALog AnalysisMonitoring PlatformsSaaSSalesforceWeb Technologies
17 Days AgoSaved
Remote
Remote Los Angeles, LA
101K-151K Annually
Senior level
101K-151K Annually
Senior level
Cloud • Software
As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.
Top Skills: BashC#ElkGrafanaJavaJavaScriptLinuxPowershellPrometheusPythonSplunkTcp/IpUnix
17 Days AgoSaved
Remote
Remote Los Angeles, LA
Junior
Junior
Productivity • Software • Cybersecurity
The Technical Support Specialist will troubleshoot technical issues, provide customer support, maintain documentation, and enhance skills for effective service delivery.
Top Skills: Cloud TechnologiesDockerGrafanaKubernetesLinuxMySQLOpensearch
Reposted 17 Days AgoSaved
Remote
Remote Los Angeles, LA
74K-110K Annually
Junior
74K-110K Annually
Junior
Fintech • Software
This role involves troubleshooting technical issues, responding to customer tickets, and collaborating with internal teams to resolve problems.
Top Skills: CSSHTMLJavaScriptJIRAModePythonRest ApisSQLZendesk
18 Days AgoSaved
Remote
Remote Los Angeles, LA
90K-150K Annually
Mid level
90K-150K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.
Top Skills: Customer OperationsCybersecuritySaaSTechnical Support
18 Days AgoSaved
Remote
Remote Los Angeles, LA
90K-150K Annually
Mid level
90K-150K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
The role involves driving technical escalations, optimizing support processes, analyzing KPIs, and collaborating with Product and R&D teams to enhance customer experience.
Top Skills: CybersecuritySaaSTechnical Support
18 Days AgoSaved
Remote
Remote Los Angeles, LA
Senior level
Senior level
Computer Vision • Information Technology • Security • Cybersecurity
As a Technical Support Engineer at Sentra, you will provide top-notch technical assistance, troubleshoot complex issues in multi-cloud environments, and strive to ensure customer success while developing support processes.
Top Skills: AWSAzureGCPPythonSQL
18 Days AgoSaved
Remote
Remote Los Angeles, LA
107K-126K Annually
Mid level
107K-126K Annually
Mid level
Software
The Technical Support Engineer resolves complex technical issues, collaborates with support and engineering teams, and enhances customer experience while meeting service SLAs.
Top Skills: Auth0AWSAzureDatadogGCPGraphQLLinuxmacOSMongoDBNoSQLO365OauthOktaRestSAMLScimSQLWindows
Reposted 23 Days AgoSaved
Easy Apply
Remote
Remote Los Angeles, LA
Easy Apply
188K-235K Annually
Mid level
188K-235K Annually
Mid level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
Reposted 18 Days AgoSaved
Remote
Remote Los Angeles, LA
Junior
Junior
Software
The Technical Support Engineer provides technical support for Jama Software, addressing customer issues, troubleshooting, and contributing to documentation. They engage with customers on installations and configurations, utilizing various tools and technologies to resolve problems.
Top Skills: DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Reposted 18 Days AgoSaved
Remote
Remote Los Angeles, LA
Senior level
Senior level
Information Technology • Consulting
The Microsoft 365 Technical Support Engineer manages and troubleshoots Microsoft 365 services, providing technical support, ensuring security compliance, and collaborating with IT teams.
Top Skills: Exchange OnlineMicrosoft 365Microsoft Entra IdMicrosoft IntuneMicrosoft TeamsOnedrivePowershellSharepoint
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Reposted 18 Days AgoSaved
In-Office or Remote
Remote Los Angeles, LA
104K-143K Annually
Mid level
104K-143K Annually
Mid level
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.
Top Skills: Apache LuceneAWSAzureGCPGrafanaJavaKafkaKubernetesLinuxPulsarPythonSalesforceSolrSparkUnixZendeskZookeeper
Reposted 19 Days AgoSaved
Remote or Hybrid
Remote Los Angeles, LA
55K-60K Annually
Junior
55K-60K Annually
Junior
Enterprise Web • Fintech • HR Tech • Payments • Social Impact • Software • Financial Services
As a Technical Support Specialist, you'll offer technical assistance, enhance customer experience, solve issues, maintain platform knowledge, and collaborate with the Customer Success team.
Top Skills: Data Tools (ExcelGoogle Sheets)Help Desk PlatformsLive Chat ToolsLookerTableau
Reposted 21 Days AgoSaved
Remote
Remote Los Angeles, LA
95K-115K Annually
Mid level
95K-115K Annually
Mid level
Internet of Things
The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.
Top Skills: AWSAws CloudwatchAzureBashConfluenceDatadogGCPIotJIRAPythonSalesforceSplunk
23 Days AgoSaved
Remote
Remote Los Angeles, LA
60K-80K Annually
Mid level
60K-80K Annually
Mid level
Software
The Technical Support Analyst II provides advanced technical support for business management software applications, managing support tickets, diagnosing complex issues, and ensuring customer satisfaction.
Top Skills: Erp SolutionsMicrosoft SqlWindows Environments
Reposted 2 Days AgoSaved
In-Office or Remote
Remote Los Angeles, LA
Entry level
Entry level
Edtech
The Technical Customer Support Associate provides support for Cengage digital solutions, troubleshooting issues and maintaining customer interactions using a ticketing system.
Top Skills: Apple Operating SystemsMajor BrowsersMicrosoft Operating SystemsMobile DevicesOffice Suite
Reposted 3 Days AgoSaved
Remote
Remote Los Angeles, LA
64K-87K Annually
Junior
64K-87K Annually
Junior
Fitness • Software
The Technical Operations Support Specialist will troubleshoot technical issues, support users, manage tickets, and collaborate with teams to improve processes and enhance member satisfaction.
Top Skills: Aws S3PythonSalesforceServicenowSQL
8 Days AgoSaved
Remote
Remote Los Angeles, LA
Mid level
Mid level
Logistics • Transportation
As a Technical Customer Support Representative, you provide technical assistance, troubleshoot user issues, manage database permissions, and collaborate with teams to enhance user experience.
Top Skills: APIsGoogle MeetSQLWebhooks
8 Days AgoSaved
Remote or Hybrid
Remote Los Angeles, LA
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you will assist with escalated customer issues, manage expectations, and contribute to knowledge bases, while working with Ping's cloud identity products and providing support in a global team environment.
Top Skills: Android StudioDevOpsDnsFirewallsHttpsIpJavaJavaScriptKotlinLdapLinuxLoad BalancersNetworkingOauthOidcPingamPingdsPinggatewayPingidmPkiRestSAMLScimSslSwiftTlsTypescriptWindowsX.509Xcode
Reposted 11 Days AgoSaved
Remote
Remote Los Angeles, LA
128K-140K Annually
Senior level
128K-140K Annually
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.
Top Skills: Ci/CdDockerGitHelm ChartsKubernetesLinuxTerraform
Reposted 21 Days AgoSaved
In-Office or Remote
Remote Los Angeles, LA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Information Technology • Software • Database
Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.
Top Skills: DatadogDockerKubernetesOpentelemetryPythonTypescript
Reposted 12 Days AgoSaved
Remote
Remote Los Angeles, LA
194K-242K Annually
Senior level
194K-242K Annually
Senior level
Real Estate • Travel • PropTech
The Staff Technical Program Manager will lead cross-functional initiatives, enhance team productivity, and manage project schedules while collaborating with engineering, ops, and product teams for strategic growth at Airbnb.
Top Skills: AsanaJIRA
Reposted 13 Days AgoSaved
Remote
Remote Los Angeles, LA
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
14 Days AgoSaved
Remote
Remote Los Angeles, LA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.
Top Skills: AWSAzureDatadogDockerGCPGrafanaKubernetesPrometheusPulumiPythonTerraform
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