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Top Remote Tech Support Jobs in Los Angeles, CA
Software
The Technical Support Specialist provides customer support and technical troubleshooting, manages the bug tracking pipeline, and collaborates with product teams to improve customer experiences.
Top Skills:
GraphQLHelp ScoutRestSalesforce Service CloudSoapZendesk
Logistics • Software
The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.
Top Skills:
MS OfficeVpn Clients
Software • Cybersecurity
The Technical Support Engineer will provide technical assistance, diagnose issues, maintain records, and collaborate with teams to resolve customer concerns.
Top Skills:
HardwareJIRANetwork ProtocolsSoftwareZendesk
Information Technology • Consulting
Provide advanced technical support for Merge Healthcare products, troubleshoot issues, improve customer satisfaction, and manage documentation within CRM.
Top Skills:
BashComputer HardwareDb2DicomHl-7JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
eCommerce • Other • Software
As an Associate Technical Support Engineer, you provide 24/7 support to customers, troubleshooting issues, guiding users, and documenting best practices while working collaboratively with the team.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills:
Lean MethodologiesMechanical InstallationMr Systems
Information Technology • Software
Provide technical software support by troubleshooting issues, managing customer requests, collaborating with teams, and ensuring exceptional customer service.
Top Skills:
Crystal ReportsGroovyHTMLJavaJavaScriptPl/SqlSQLTransact-Sql
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills:
Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
Information Technology • Mobile • Social Media
The Technical Support Specialist provides first-line technical support for the Mogli SMS & WhatsApp application, ensuring client success through effective communication, troubleshooting, and teamwork.
Top Skills:
Salesforce
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills:
Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills:
DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
New
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eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills:
APIsPayment GatewayTokenizationWebhooks
Information Technology • Software • Consulting
Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.
Top Skills:
APIsAWSAzureCloud InfrastructureGCPItilJira Service ManagementSaaSSalesforce Service CloudZendesk
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills:
Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills:
AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
Agriculture
As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.
Top Skills:
Microsoft SuiteSalesforce
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills:
Microsoft Office Suite
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills:
APIsBlockchainCloud Platforms
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.
Top Skills:
DicomMicrosoft Office SuitePacsPhilips Mr SystemsSiebel Crm
Software
As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.
Top Skills:
APIsAWSDynamoFrontMakeRetoolStripeZapier
Cloud • Software
Provide technical guidance to clients, troubleshoot software issues, improve support processes, and nurture client relationships for maximum product value.
Top Skills:
Amazon Web ServicesAPIsFreshdeskGoogle Cloud PlatformGoogle DocsJIRAAzureMS OfficeReporting & Business Intelligence PlatformsSQL
Big Data • Software • Analytics
As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.
Top Skills:
Advanced SqlAPIsArgocdAWSAzureBigQueryDatabricksDbtFivetranGCPJavaKubernetesLinuxSnowflake
Information Technology • Software • Database
The role involves building and scaling a globally distributed technical support organization, improving support systems, enhancing customer experience, and recruiting top talent. You will manage support operations and ensure high-quality service across multiple regions.
Top Skills:
Ai/Ml ProductsDeveloper ToolsObservability Tooling
Information Technology • Consulting
The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.
Top Skills:
Customer Support ToolsSoftware And Hardware TestingTicket Systems
Top Companies in Los Angeles, CA Hiring Remote Tech Support Roles
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