Top Remote Tech Support Jobs in Los Angeles, CA

The Technical Support Engineer I will manage technical support tickets, collaborate with teams, and provide solutions for software system issues.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.

Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.

The Technical Support Specialist provides advanced troubleshooting for ERP system issues, collaborates with internal teams on technical problems, and enhances documentation while ensuring customer satisfaction and continuous improvement of support processes.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

The Technical Support Representative assists customers with inquiries, troubleshooting issues, and facilitating communication between departments, ensuring customer satisfaction through effective solutions.

As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.

The Technical Support Engineer I will provide advanced technical support to internal and external customers, manage customer issues, document resolutions, and conduct preventative maintenance activities.

The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.

The Technical Support Analyst will troubleshoot technical issues, manage support tickets, educate merchants, and collaborate with various teams to improve user experience.

As a Technical Support Specialist, you will provide tier 1 and 2 support for Azure-hosted environments, troubleshoot technical issues, manage deployments, and enhance documentation, all while ensuring customer satisfaction.

The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues, ensuring effective usage of products, and collaborating with engineers for innovative solutions.

The role involves providing technical support to customers by diagnosing, troubleshooting, and resolving issues with software and networked systems, utilizing SQL, creating and maintaining support tickets, and delivering exceptional customer service.

As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate with various teams, and enhance support processes, directly contributing to customer success.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

Lead the global technical support organization at Mattermost, managing a distributed team, optimizing support delivery with AI tools, and enhancing customer satisfaction through effective issue management and collaboration.

Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.

Provide escalated technical support for Ping Identity products, investigate issues using knowledge bases and test labs, manage customer expectations, contribute to public community and knowledge base, participate in on-call rotation, and communicate proactively with customers.

Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.

Provide administrative and operational support for Revenue Cycle Modernization initiatives within the MHS GENESIS EHR environment, including coordination, documentation management, task tracking, stakeholder engagement, reporting, and maintenance of governance artifacts to support program delivery and continuous improvement.

As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.

Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.