Top Remote Tech Support Jobs in Los Angeles, CA

The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.

The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.

Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.

The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.

The Technical Support Specialist at Sovos handles complex support cases, provides technical guidance, mentors team members, improves support processes, and collaborates with engineering teams to enhance customer satisfaction.

The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

The Siemens X-ray Technical Support Engineer provides remote and on-site technical support for Siemens imaging products, ensuring excellent customer satisfaction and service compliance. Responsibilities include troubleshooting, training, process improvements, and collaboration with service technicians.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

The Technical Support Engineer will provide U.S. Payroll and HR support, troubleshoot issues, manage cases, and enhance customer experience.

Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.

Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.

As a Level 2 Support Engineer, you'll resolve technical issues, assist frontline support, document solutions, and contribute to customer knowledge base.

Serve as the first point of contact for customer support, performing initial troubleshooting, resolving common issues, and escalating as necessary while maintaining response times.

The Technical Support Engineer provides technical support for Jama Software, addressing complex issues across cloud and self-hosted systems. Responsibilities include troubleshooting, contributing to documentation, and supporting customers with installations and migrations.

The Technical Support Specialist provides advanced troubleshooting for ERP system issues, collaborates with internal teams on technical problems, and enhances documentation while ensuring customer satisfaction and continuous improvement of support processes.

The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.

As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.

The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.

The role involves providing technical support for hardware and software issues, ensuring effective communication and problem resolution for users. You'll document solutions and refine operational processes, while supporting compliance in a healthcare environment.

As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.

The Senior Technical Support Engineer will provide enterprise-level support to customers, troubleshoot technical issues, and ensure customer satisfaction while collaborating with teams to improve software quality.

Lead and manage a technical support team ensuring world-class service, resolve technical escalations, improve support processes, and drive product improvements based on customer feedback.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

The Senior Technical Support Engineer resolves complex network and hardware issues, supports installation and repair, and collaborates with engineering teams to ensure customer satisfaction.