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Top Remote Tech Support Jobs in Los Angeles, CA
Big Data • Cloud • Software • Analytics
Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.
Top Skills:
AnsibleBashCgiCloud-Based TechnologyDockerElk StackIpfixJSONKubernetesMongoDBNetconfNetflowNetworkingPerlPHPPostgresPythonRest ApisSdnStunTelecommunicationTr-069XMLYang
Information Technology • Software
The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.
Top Skills:
Acf2AdabasCicsDb2Ibm Z/OsIdmsImsIspfJclJdbcMicrosoft Sql ServerOdbcOracleOracleRacfRed Hat LinuxRestSmp/ESoapSun SolarisTcp/IpTop SecretVisual Studio .NetVsamWeb ServicesWebsphereWsdl
Security • Software • Cybersecurity
The Technical Support Engineer assists US customers with the DigiCert One platform, resolves certificate lifecycle issues, and collaborates with internal teams for solutions.
Top Skills:
DnsPkiRest Api
Information Technology • Consulting
Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.
Top Skills:
BashDb2DicomEmrHisHl7JavaKornMedical Imaging SolutionsOraclePacsPerlRisSQLVb
Information Technology • Software • Analytics
The Technical Support Analyst provides frontline technical support, troubleshooting basic issues, documenting tickets, and collaborating with teams to ensure system stability and positive customer experience.
Top Skills:
APIsExcelJSONSQLUnix/Linux
Other
The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills:
5GDasLteRf Testing
Security • Cybersecurity
The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.
Top Skills:
AWSEdrEppFirewallsIds/IpsNgavNgfwSIEMSQLVMwareXdr
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Reposted 17 Days AgoSaved
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.
Top Skills:
EosiOSIos-XrJunosNetworking TechnologiesOpen Source OsSonic
Financial Services
The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.
Top Skills:
BashGoJavaScriptPython
Cloud • Digital Media • Information Technology
The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.
Top Skills:
Api KeysAPIsGitLinearLogging ToolsMonitoring ToolsNotionOauth2Observability ToolsRest ApisSlack
New
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Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.
Top Skills:
Biomedical EngineeringCommon Service DesktopCRMDicomElectrical EngineeringInsiteMechanical EngineeringNetworkingOs Field ServicePacsXr/Rf Systems
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
The Technical Support Engineer 1 will provide technical support to customers, handle inquiries, manage support tickets, and perform administrative duties related to software installation and maintenance.
Top Skills:
Active DirectoryAdobe SignAPIsExcelJavaLinuxOutlookSalesforceSQLWord
Healthtech
The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.
Top Skills:
AWSAzureComputer ScienceInformation TechnologyPowershellServicenow
Healthtech • Software
The Technical Support Specialist will provide first-line technical support for internal teams and external users, triaging issues and resolving common problems while routing requests to relevant teams.
Top Skills:
AsanaJIRATicketing SystemsZendesk
Information Technology • Marketing Tech • Social Media
The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.
Top Skills:
Crm SystemsVoice Call Technology
HR Tech • Legal Tech • Software • Consulting
The Technical Support Engineer II will provide technical support to clients, troubleshoot issues, lead troubleshooting processes, and assist with application deployments.
Top Skills:
.NetAppdynamicsIisJ2EeJavaMssqlOracleSQL ServerTomcatUnixWeblogicWebsphereWindows
Information Technology • Software • Database
Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.
Top Skills:
DatadogDockerKubernetesOpentelemetryPythonTypescript
Edtech • HR Tech
As a Technical Support Specialist, you will manage escalated technical issues, troubleshoot integrations, and coordinate with Customer Success, Product, and Engineering teams to ensure customer satisfaction and effective onboarding.
Top Skills:
APIsHubspotLinearSaaS
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.
Top Skills:
Ci/CdDockerGitHelm ChartsKubernetesLinuxTerraform
Other
As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.
Top Skills:
It HelpdeskServicenow
Information Technology • Software
The Technical Support Representative will provide customer assistance, troubleshoot issues, document inquiries, and ensure customer satisfaction while collaborating with various departments.
Top Skills:
It SystemsRemote Desktop SoftwareRmmTicketing Systems
Cloud • Software
As a Technical Support Engineer, you will resolve complex software issues, provide customer support, collaborate with engineering, and ensure timely resolutions for high-profile clients.
Top Skills:
BashC#ElkGrafanaJavaJavaScriptKubernetesLinuxPowershellPrometheusPythonRedisSplunkTcp/IpUnix
Real Estate • Travel • PropTech
The Staff Technical Program Manager will lead cross-functional initiatives, enhance team productivity, and manage project schedules while collaborating with engineering, ops, and product teams for strategic growth at Airbnb.
Top Skills:
AsanaJIRA
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