Top Remote Tech Support Jobs in Los Angeles, CA

The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Technical Support Engineer II provides advanced technical support, incident management, and customer escalation support for GEHC Software and hardware, while leading improvements in productivity and knowledge management.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

Provide first-level CRM 2011 support, monitor system status, manage user roles, ensure data integrity, and participate in application customization.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

Provide technical support, resolve customer issues with Confluent deployments, improve documentation, and communicate feedback to the Engineering team.

This role involves troubleshooting technical issues, responding to customer tickets, and collaborating with internal teams to resolve problems.

As a Support Manager, you'll lead a technical support team, develop best practices, manage customer escalations, and drive continuous improvement using a data-driven approach.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

As a Product Support Technical Specialist, you will coordinate the Service Request lifecycle, triage issues, manage SLAs, and facilitate communication between teams to resolve customer-reported issues efficiently.

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The role involves supervising the technical support team, providing high-quality customer support, mentoring staff, monitoring SLAs, and collaborating with cross-functional teams.

As an Associate Technical Support Engineer, you will support customers by resolving inquiries via live chat, email, and phone calls, contributing to documentation and best practices, and analyzing patterns to improve customer experience.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.

Provide advanced post-sales support for Blue Planet products, resolving complex customer issues, developing automation solutions, and promoting continuous improvement.

As a Technical Support Engineer, you will diagnose technical issues, provide solutions, and ensure customer satisfaction across various environments, collaborating with teams for process improvements.

The Functional Analyst will provide technical support, analyze systems, recommend improvements, and collaborate with cross-functional teams for the VA's Enterprise Architecture project.