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Top Remote Tech Support Jobs in Los Angeles, CA
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Information Technology • Sales • Security • Cybersecurity • Automation
As a Technical Support Engineer, you'll resolve technical issues, collaborate with R&D and Sales, and enhance customer satisfaction through effective support.
Top Skills:
Active DirectoryCyber SecurityLinuxNetworkingWindows
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
The Technical Support Analyst is responsible for providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with products and services.
Top Skills:
MS OfficeMs SqlMs Windows
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Information Technology
As a Technical Support Engineer, you'll troubleshoot and resolve customer issues, manage support requests, and improve processes while collaborating with different teams.
Top Skills:
.NetAWSAzureDockerGCPGoJavaJavaScriptJdbcKubernetesLinuxNeo4JPythonSpringWindows
Cloud • Software
As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.
Top Skills:
BashC#ElkGrafanaJavaJavaScriptLinuxPowershellPrometheusPythonSplunkTcp/IpUnix
Artificial Intelligence • Hardware • Robotics • Software
Provide advanced technical support for Skydio's Federal and Enterprise customers, resolving issues related to drones and software by utilizing troubleshooting skills and collaborating with product teams.
Top Skills:
BashIpsecJIRALinuxmacOSNetwork Diagnostic ToolsPHPPythonRestSalesforce Service CloudWebrtcWindows
Software
The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.
Top Skills:
AndroidiOSLinuxmacOSWindows
New
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Healthtech
The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.
Top Skills:
CoralogixJira Service ManagementNode.jsSalesforce
Artificial Intelligence • Healthtech
The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.
Top Skills:
Monday.ComSlackSQLZendesk
Edtech
The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.
Top Skills:
CSSFreshdeskFreshworks Development Kit (Fdk)HTMLJavaScriptJIRAMicrosoft Power AutomatePower BIRestful
Biotech
The Product Technical Support Representative will support customers by troubleshooting equipment and providing product recommendations. This role requires strong communication skills and scientific knowledge to assist in buying decisions and support engineering teams.
Top Skills:
ExcelMicrosoft Office (OutlookPowerpoint)Word
Security • Cybersecurity • Automation
Provide high-tier technical support, resolve customer queries, support deployments of Pentera software, and perform cybersecurity assessments.
Top Skills:
AWSAzureBashLinuxMongoDBPowershellPythonTcp/Ip
Artificial Intelligence • Healthtech
The Technical Support Engineer ensures customer satisfaction by addressing issues and troubleshooting data in a SaaS environment, focusing on AI solutions in healthcare.
Top Skills:
JavaScriptNode.jsPythonSQL
Information Technology • Software
Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.
Top Skills:
AppdynamicsAWSAzureCloud PlatformsMicrosoft Sql ServerNew RelicPowershellPython
Database • Analytics
Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.
Top Skills:
ClickhouseCloud Native SaasDatabasesDockerKafkaKinesisKubernetesOlapRabbitMQSpark
Software
This role leads a team of Technical Support Engineers, focusing on improving customer experience, managing operations, and providing support during high demand.
Top Skills:
Salesforce Service Cloud
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.
Top Skills:
BgpClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills:
APIsJSONPostgresPython
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Software • Biotech • Design
Lead technical support for complex product issues, develop strategies, mentor team, manage quality assurance, and ensure alignment with business objectives.
Artificial Intelligence • Healthtech • Software
As a Technical Support Specialist, you will provide support for external customers, manage support cases, and collaborate with internal teams while enhancing customer experience through effective communication and problem-solving skills.
Top Skills:
Amazon Web Services (Aws)AndroidDicomiOSLinux
Top Companies in Los Angeles, CA Hiring Remote Tech Support Roles
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