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Top Remote Tech Support Jobs in Los Angeles, CA
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills:
Ai ToolsLookerSQLTableau
Reposted 2 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.
Top Skills:
AdpAPIsGustoHrisPaylocityPayroll SystemsWorkday
HR Tech • Information Technology • Professional Services • Sales • Software
The role involves acting as a technical escalation point, debugging system issues, analyzing logs and data, collaborating with engineering, and driving reliability improvements. Responsibilities also include mentoring, creating documentation, and enhancing internal tools.
Top Skills:
APIsDatadogSplunkSQLWebhooks
Consumer Web • Food • Pharmaceutical
The Applications Engineer supports customers by providing technical solutions, managing product performance, and collaborating cross-functionally to drive sales growth and innovation in packaging solutions.
Top Skills:
EngineeringManufacturing ProcessesTechnical Support
Information Technology • Software
The Senior Technical Support Analyst ensures operational excellence by providing advanced troubleshooting for hosted applications, mentoring the team, and monitoring performance issues.
Top Skills:
Crystal ReportsGroovyHTMLJavaJavaScriptPl/SqlSQLTransact-Sql
Security
Provide technical assistance and customer support for alarm systems and home automation. Troubleshoot issues via phone while ensuring excellent customer experience and managing multiple tasks effectively.
Top Skills:
Computer Applications
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
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Software
The Technical Support Engineer provides application support, executes Azure DevOps deployments, troubleshoots issues, and ensures 24/7 operational service availability.
Top Skills:
Azure DevopsBashLinuxOraclePowershellPythonSQL ServerWindows
Reposted YesterdaySaved
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
Lead the global technical support strategy across UCaaS, CCaaS, and AI products, managing 500+ support professionals and driving customer outcomes and operational excellence.
Top Skills:
AIAutomationCcaasCloud CommunicationsSaaSSipUcaasVoip
Financial Services
The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.
Top Skills:
BashGoJavaScriptPython
Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.
Top Skills:
EosiOSIos-XrJunosNetworking TechnologiesOpen Source OsSonic
Cloud • Digital Media • Information Technology
The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.
Top Skills:
Api KeysAPIsGitLinearLogging ToolsMonitoring ToolsNotionOauth2Observability ToolsRest ApisSlack
Software • Cybersecurity
As a Technical Support Engineer, you'll resolve issues for customers, manage support tickets, guide clients through products, and create resources to improve support efficiency.
Top Skills:
Ci/CdCircleCIDiscordGithub ActionsJavaScriptJSONPythonSlackZendesk
Security • Software • Cybersecurity
The Technical Support Engineer at DigiCert provides customer support for the DigiCert One platform, resolving issues via phone and email while collaborating with cross-functional teams.
Top Skills:
Microsoft ProductsPkiRest Api
Artificial Intelligence • Healthtech • Software
The Senior Manager of Technical Support will lead a team to enhance customer support strategies, improve service delivery, and foster team growth in a remote-first environment.
Top Skills:
Ai Tools Like ChatgptAmazon Web Services (Aws)AndroidiOSLinuxSalesforce
Software • Cybersecurity
The Technical Support Engineer role involves leading incident management, troubleshooting technical issues, and collaborating with various teams to enhance customer satisfaction through effective support.
Top Skills:
Android OsAWSCloud WatchDatadogDnsEmail RoutingFtpGCPHttp/HttpsiOSIp RoutingJavaScriptKubernetesLinux OsmacOSPowershellPythonSecuritySplSQLSshWindows OsXdl
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.
Top Skills:
Biomedical EngineeringCommon Service DesktopCRMDicomElectrical EngineeringInsiteMechanical EngineeringNetworkingOs Field ServicePacsXr/Rf Systems
Information Technology • Real Estate • Software • PropTech
The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.
Top Skills:
CSSHTMLJavaScriptWordpress
Artificial Intelligence • HR Tech • Information Technology • Social Impact
The Technical Support Agent provides initial support for a software plugin, managing and resolving customer inquiries and escalating complex issues as needed.
Top Skills:
FreshdeskHelpdesk SoftwareJira Service ManagementOpen-Banking SoftwareZendesk
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