Top Remote Customer Success Jobs in Los Angeles, CA

InStride is seeking a Sr. Corporate Partner Success Specialist to support partner relationships, growth strategy, and client happiness. Responsibilities include serving as the primary point of contact for franchise operators, leading key client initiatives, and tracking success metrics.

Senior Manager, Customer Solutions at Ontra focusing on enhancing the customer experience from contract closure through account kickoff. Responsible for seamless account configuration, implementation, and professional services scoping to ensure customers leverage the full value of Ontra's products.

The Implementation Specialist at Edmunds is responsible for ensuring the correct implementation of products on various platforms and providing excellent customer service throughout the implementation process. This role involves vendor and customer outreach, troubleshooting technical issues, setting up tags for reporting, and building relationships with internal and external teams.

Senior Client Partner at Snap Inc, driving revenue by building strategic partnerships with brands and agencies. Responsibilities include identifying and securing business opportunities, offering strategic media solutions, and ensuring highest level of customer service. Requires 8-10+ years of experience in marketing, brand advertising, media sales, and online advertising. Bachelor's degree in business, communications, or marketing preferred.

As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers. This role involves relationship-building, product knowledge, project management, and organizational skills to drive customer satisfaction and retention. Responsibilities include managing the customer life cycle, developing long-term account plans, maintaining relationships with stakeholders, and collaborating cross-functionally to address customer business issues.

Seeking a Director of Customer Success Engineering with technical and customer-facing experience in the programmatic ecosystem. Responsibilities include managing technical teams, engaging with publisher partners, troubleshooting integrations, and representing the company at industry events.

Responsible for providing high-quality and accurate resolutions to Billing companies customers by answering general inquiries, acknowledging and resolving complaints, processing orders, and ensuring customer satisfaction. Requires 12 months minimum experience in customer support or customer service, knowledge of customer service principles, Salesforce experience is desirable.