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Top Remote Customer Success Jobs in Los Angeles, CA
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As a Social Media Support Operations Specialist at Thumbtack, you will manage the brand's reputation on social media by responding to customer comments and concerns, collaborating with internal teams, and supporting users effectively. You will play a critical role in ensuring a positive experience for both customers and service providers while advocating for brand values.
As a Client Support Specialist at HopSkipDrive, you will provide exceptional support to clients by resolving issues via phone, email, and SMS. You will assist with technical troubleshooting for the HopSkipDrive app, process ride credits, onboard new caregivers, and maintain a thorough understanding of company policies. You will gather client feedback to enhance the user experience and ensure compliance with rider requirements.
As the Public Web Product Lead at Square, you'll own the product and experimentation roadmap to enhance customer acquisition through squareup.com. Collaborating with cross-functional teams, you'll set strategic goals, monitor key performance indicators, and drive product development from concept to launch, optimizing user experiences and driving significant business impact.
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As a Payroll Support Specialist, you will assist customers with the iSolved HCM software by providing application support, handling inquiries via various communication channels, and ensuring customer satisfaction with the application. You will document communications, escalate issues as needed, and follow up on unresolved matters.
The role involves supporting the Department of Defense with modeling and simulation of remote sensing systems, leveraging various software tools, developing new concepts, and solving technical challenges in collaboration with a team.
As the Manager of Customer Success, you'll lead a Mid Market Customer Success Manager team, responsible for ensuring customer satisfaction and driving the adoption of Cloudflare solutions. You'll mentor team members, develop strategies for customer retention and satisfaction, and collaborate across departments to align customer success initiatives with business goals.
The Paralegal/Client Manager at Atticus will drive client relationships, collaborate with attorneys on case strategies, and shape evidence to win client cases, contributing to improving overall client service. This role offers the opportunity for growth within the company or support for law or business school applications.
As a Customer Success Manager, you'll serve as a trusted advisor to SMB clients, ensuring they maximize the value of our products. Responsibilities include building lasting relationships, monitoring client health metrics, identifying growth opportunities, and implementing engagement programs.
The Product Support Representative provides technical support for Dropbox products across various communication channels. Responsibilities include troubleshooting issues, documenting recurring problems, and ensuring high customer satisfaction. The role requires strong communication skills, problem-solving abilities, and a team-oriented approach, with potential weekend and holiday work depending on customer needs.
The Senior Practice Lead, IT SMO will oversee the ITSM practices at CrowdStrike, focusing on enhancing IT Service Management processes. Responsibilities include developing an operating model, managing transformations, collaborating with ServiceNow teams, and implementing best practices across service areas. The role requires strategic planning, communication with various teams, and measuring KPIs to ensure effective service delivery and continuous improvement.
Top remote Companies in Los Angeles, CA Hiring Customer Success Roles
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