Top Remote Customer Success Jobs in Los Angeles, CA

The Sr. Patient Experience Manager leads support teams, focusing on patient advocacy, operational excellence, and enhancing the patient journey, particularly in complaints and grievances.

As a Client Experience Specialist, you will assist clients in crisis with navigating disability benefits and insurance compensation, ensuring they receive the support they need through effective communication and problem-solving.

Manage and grow academic partnerships, improve performance, collaborate cross-functionally, deliver strategic planning, and champion operational excellence.

As a Technical Account Manager, you will oversee the technical relationship with clients, ensuring customer success and guiding them on AWS product usage while managing escalations and performance reviews.

The Metro Service Manager oversees client operations and issue resolution, ensuring a premium client experience and facilitating communication among teams to enhance service delivery.

Manage client relationships, communicate campaign performance, deliver reporting, and collaborate with internal teams to ensure client success.

The Director of Customer Success will manage strategic accounts, ensuring client retention and satisfaction, mentoring a team, and developing growth strategies.

Provide exemplary support to members through phone, chat, and email while educating them on healthcare benefits and resolving issues with empathy and professionalism.

Provide technical support to customers via phone, email, and chat in both French and English, troubleshoot issues, and educate on platform features.

The Senior Customer Success Manager manages post-sales relationships with enterprise clients, ensuring client satisfaction, adoption, and retention while promoting product value and addressing challenges.