Leads Accounts Receivable Analysts across core AR and collections, owning team performance, service levels, balance accuracy, aging, escalations, internal controls, compliance, and audit readiness. Drives root-cause analysis, corrective actions, continuous improvement, and process standardization while partnering with shared services, hospital teams, Accounting, Payroll, Legal, and business stakeholders. Oversees sensitive associate receivables and collections matters, including payroll deductions and exception resolution.