Recruiting Coordinator at ChowNow

| Greater LA Area
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Do you have a passion for building meaningful relationships? Do you gain personal satisfaction from solving puzzles and working in a high-volume production role? Are you a task master who has a laser focused eye for accuracy and attention to detail? If so, then this is a great role for you!
About the Position:
As our Recruiting Coordinator, you’ll contribute to the overall success of the talent team by providing a high level of customer service and quality throughout the recruiting process. You’ll get a chance to work closely with the Recruiting team and hiring managers to help create an efficient and enjoyable interview experience for all of our technical roles.
This is a high impact role that drives the recruiting machine at ChowNow through accurate and timely scheduling of onsite and virtual interviews. You will sit at the helm a high-touch, “best in class” candidate experience by being service oriented, efficient, and responsive to the needs of the Recruiting team, candidates, and hiring managers.
Reports to Senior Director of Recruiting, No Direct Reports.
About Us:
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. 
Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 18,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk. 
Learn more by checking out our reviews on Glassdoor (they’re excellent). Together we can preserve neighborhood flavor, one restaurant at a time.

Within 30 days, you'll:

  • Complete your ChowNow onboarding (Ramp Camp) and learn the ins and outs about ChowNow and our product
  • Shadow each department for an in depth look into how each team plays their part
  • Spend time with each member of the Recruiting team to get a deep-dive understanding of their roles
  • Work closely with our Recruiting Operations Specialist to learn the ins and outs of the RC role
  • Develop a good understanding of our Applicant Tracking system (Lever), including how to properly move candidates through the workflow and schedule candidate interviews

Within 60 days, you'll:

  • Work closely with Technical Recruiters, Recruiting Operation Specialist, and Sourcers to coordinate and schedule phone screens and onsite/virtual interviews for technical roles.
  • Setup Zoom links and conference rooms for interviews
  • Send out interview toolkits and schedule interview debriefs for technical roles
  • Maintain job postings, tool kits, communication templates, interview packets etc for technical roles

Within 90 days, you'll:

  • Build strong relationships with candidates through both written and verbal communication
  • Be able to move candidates throughout the interview process swiftly and effectively
  • Ensure all candidates have a world-class interview experience with ChowNow

Within 1 year, you'll:

  • Find and engage passive candidates through multiple channels (LinkedIn, Twitter, AngelList etc...)
  • Be an expert in partnering with Hiring Managers to define candidate requirements
  • Begin to conduct initial phone screens to engage and qualify candidates

You Should Apply If:

  • You have a background in Tech Recruiting and have experience supporting scheduling and coordination efforts for a high volume requisition load.
  • You’re a self-starter with a great work ethic.
  • You have strong organizational skills and a high level of attention to detail. (easter egg: include the word “pizza” in application questionnaire)
  • You’re proficient in Applicant Tracking System software (preferably Lever or Greenhouse), Social Networking applications, Google Suite and Microsoft Office.
  • You have excellent written, oral, and interpersonal communication skills.
  • You have the ability to prioritize, execute and manage multiple and competing priorities in a fast pace environment.

About Our Benefits:

  • Competitive salary
  • Ongoing training and growth opportunities
  • A "best place to work" winner multiple times where we focus on creating a great employee experience
  • Rock solid medical, dental, and vision plans
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
  • 6 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 6 Weeks of Paid Pregnancy Leave
  • Employer-contributing student loan assistance program
  • Employee Stock Incentive Plan
  • Quarterly Industry Speakers Series
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
  • Enough freedom to spread your wings while still holding you accountable

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • EnzymeLibraries
    • BottleFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

The ChowNow HQ is in the heart of LA's tech scene. Playa Vista is near the beach, the freeways, the airport, & the tech industry action.

An Insider's view of ChowNow

What are some social events your company does?

Where do I begin?! There’s the ChowNow book club, running club, DineNow, our coffee-match program... Basically if there’s a will, there’s a way to integrate and meet just about anybody! DineNow is a favorite of mine where every month we mark our calendars and head out to a local LA restaurant for a delicious reminder of why our work is so valuable.

Andrew

Recruiter

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Front End Engineer

How do your team's ideas influence the company's direction?

As ChowNow’s Director of Client Operations, my teams are responsible for handling the implementation of our products and services into restaurants. Because we interact with restaurants every day, we are able to act as informants to ChowNow and help drive our product and services roadmap to solve the most pressing problems our client's encounter.

Stephanie

Director of Growth Operations

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Lead Customer Support Representative

What are ChowNow Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Paid industry certifications
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