Leads Airwallex’s global Onboarding and Financial Crime Operations organization across KYC, sanctions screening, transaction monitoring, investigations, and periodic reviews. Owns strategy, staffing, operating procedures, performance management, controls, documentation, and continuous improvement across multiple jurisdictions. Partners with Compliance, Risk Product, Engineering, and Commercial teams to balance risk, customer experience, scalability, and cost. Drives AI and automation transformation, manages outsourced capacity, and ensures consistent operational execution across markets.