Top Customer Success Jobs in Los Angeles, CA
The Client Success Advisor at CrowdStrike Counter Adversary Operations (CAO) team will work with clients in onboarding, maintaining relationships, and ensuring customer success. The role involves handling customer tasks, improving customer retention, and enhancing partnerships with key stakeholders.
Facilitate prompt resolution of customer support issues, manage escalations, conduct quality assurance checks, monitor team performance metrics, collaborate with various teams for timely responses, and cover for team members during absences or high volume needs.
Primary contact for restaurant partners, nurturing and consulting on client success, managing client life cycle, setting and meeting goals for client health and adoption
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The Accounts Receivable & Billing Specialist at Restaurant365 is responsible for accurate financial records, executing billing to customers, and improving financial processes. This role requires expertise in order to cash processes and critical thinking skills to resolve unique cases.
The Claims & Disputes Specialist at Hotel Engine will collaborate with suppliers and internal teams to resolve billing discrepancies, reconcile overcharges, investigate anomalies, communicate solutions, and work on multiple projects simultaneously. The role requires strong communication skills, basic accounting knowledge, and proficiency in Excel, Wex, and Salesforce.
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Oversee the Customer Relations Center (CRC) operations, drive customer relations strategy, mentor and guide Customer Relations Representatives, ensure timely resolution of customer issues, collaborate with operations leadership for data insights and feedback, develop SOPs for the CRC team, and improve customer relations experience.
The Aerospace Corporation is seeking a Conference & Events Specialist to join the Corporate Strategic Events team. Responsibilities include managing the execution of successful events from concept to completion, coordinating logistics for various event formats, creating detailed project plans, and collaborating with internal and external teams.
Seeking a Director of Customer Success Engineering with technical and customer-facing experience in the programmatic ecosystem. Responsibilities include managing technical teams, engaging with publisher partners, troubleshooting integrations, and representing the company at industry events.
Manager of Customer Success Management responsible for leading a team of Customer Success Managers to drive adoption and usage of ServiceNow products, ensure customer needs are met, and achieve overall customer success. Must have 5+ years of related work experience and demonstrated success in team leadership and individual growth.
The Principal Customer Success Manager at BlackLine leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments, sizes, and solution complexities to deliver post-sales efforts via a Customer Success program strategy focused on digital transformation engagement.
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