Top Customer Success Manager Jobs in Los Angeles, CA

The Customer Success Manager I will provide strategic support for Side Partnership clients, manage a large portfolio, and lead client education webinars. Responsibilities include analyzing customer data, developing engagement strategies, troubleshooting issues, and enhancing client success through interactive webinars and educational content.

As a Customer Success Manager, you'll serve as a trusted advisor to SMB clients, ensuring they maximize the value of our products. Responsibilities include building lasting relationships, monitoring client health metrics, identifying growth opportunities, and implementing engagement programs.

The Client Success Manager at Ylopo will manage client relationships, ensure customers are proficient with the company's products, address issues, and enhance retention through strategic upselling. Responsibilities include maintaining communication, troubleshooting, collaborating across teams, and developing expertise in Ylopo's software and the real estate industry.

As a Customer Success Manager at Drata, you will enhance customer experience by proactively engaging with clients, driving product adoption and renewal. You will work closely with cross-functional teams to identify value opportunities, build relationships, and ensure seamless compliance journeys for customers. Key metrics include NPS, revenue retention, and product usage. You will act as a trusted advisor to create tailored customer engagements and facilitate long-term growth.

As a Customer Success Manager, you will drive personal client engagement, advocate for client needs, and work collaboratively across teams to ensure optimal customer experience and business growth. You will utilize data insights to help customers see the importance of quality in their operations and assist them through upsells, renewals, or implementations.

The Senior Customer Success Manager at CrowdStrike will enhance customer relationships and drive the value of the LogScale/Next-Gen SIEM product suite. Responsibilities include supporting clients to achieve their objectives, managing product adoption, and collaborating with sales and internal teams for renewals and escalations, while maintaining a strong focus on customer success and satisfaction.

As the Manager of Customer Success, you'll lead a Mid Market Customer Success Manager team, responsible for ensuring customer satisfaction and driving the adoption of Cloudflare solutions. You'll mentor team members, develop strategies for customer retention and satisfaction, and collaborate across departments to align customer success initiatives with business goals.

The Manager of Customer Management will lead a team of Customer Success Managers to develop strategies that enhance customer satisfaction and retention. This role requires managing complex projects, coordinating with teams, and ensuring an exceptional customer experience.