Leads global customer advocacy through AI-powered innovation, strategic customer content, and third-party validation. Drives adoption and optimization of AI solutions, measures productivity and business impact, develops customer success stories for integrated campaigns, manages Gartner Peer Insights review programs, and supports analyst engagement and customer references. The role requires cross-functional collaboration across Sales, Marketing, and Customer Success, along with scalable processes, analytics, and operational execution.

Leads rapid-response corporate communications, reactive media outreach, partner communications, competitive share-of-voice analysis, and executive business reviews. Builds scalable communications programs, approval workflows, and measurement frameworks connecting media effectiveness to pipeline and revenue impact. Requires strong writing, analytical judgment, AI workflow adoption, and experience in PR or communications, preferably within B2B technology or cybersecurity.

Lead corporate communications and PR strategy focused on customer stories, cybersecurity research, and public sector initiatives. Build integrated content calendars, identify data-driven narratives, brief creative teams on visual assets, pitch stories to press and analysts, and develop market-facing communications. Partner across customer advocacy, sales, success, ThreatLabz, product, GTM, and design teams to translate complex technical research into accessible messaging and increase market visibility.