Top Remote Customer Success Manager Jobs in Los Angeles, CA
As an Associate Enterprise Customer Success Manager, you will manage relationships with enterprise customers, drive adoption and satisfaction, handle escalations, and facilitate change management and growth opportunities. Responsibilities include strategizing with customers, attending meetings and events, tracking client metrics, and maintaining documentation. Successful candidates will have 3+ years of experience in Customer Success and restaurant operations, the ability to travel up to 20%, proficiency in Microsoft Office and Salesforce, and strong communication and organizational skills.
The Principal Customer Success Manager at BlackLine leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments, sizes, and solution complexities to deliver post-sales efforts via a Customer Success program strategy focused on digital transformation engagement.
As a Strategic Customer Success Manager, you will play a key role in managing post-sales strategic client relationships at various levels with large enterprise clients. You will focus on driving strong client retention, adoption, expansion, and client advocacy.
The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction. They will act as a trusted advisor to HR benefits leaders and respond to customer needs and requests.
The Customer Success Manager will support new and existing Carrot customers, helping to drive retention, increase member engagement, and maintain high levels of customer satisfaction.
The Customer Success Manager will support new and existing Carrot customers, driving retention and increasing member engagement. They will serve as the primary point of contact for assigned accounts, develop tailored solutions, and advocate for customers within the company.
The Customer Success Manager supports new and existing Carrot customers, driving retention, member engagement, and customer satisfaction. They act as a trusted advisor, communicate the value of the Carrot product, and respond to customer needs. Responsibilities include understanding customer needs, serving as the primary contact, developing tailored solutions, advocating for customers, resolving issues, providing education and resources, and ensuring customers are maximizing the value of Carrot's offerings.
As a Customer Success Manager at Emotive, you will empower clients to achieve their goals using the Emotive Conversational Sales Platform. You will be responsible for the entire customer lifecycle, including renewals, and build strong relationships with key stakeholders. You will also provide feedback to the product team and improve customer-facing and internal processes. Strong communication and interpersonal skills are essential for success in this role.
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As a Customer Success Manager - Enterprise at TigerConnect, you will play a crucial role in ensuring the success and satisfaction of our valued customers.
The Senior Customer Success Manager at BlackLine is responsible for delivering post-sales efforts, optimizing customer adoption of products, preventing attrition, and enhancing customer satisfaction. They leverage their expertise in the company's platform and products to provide best practice deliverables and guidance to clients on adopting BlackLine tools effectively. The role involves customer engagement, coaching, and relationship-building to ensure customers derive value from their subscription and achieve their corporate goals.
Client Success Manager at Ylopo, LLC responsible for managing client relationships, identifying upsell and cross-sell opportunities, providing high-level customer support, and collaborating with various teams.
Client Success Manager at VideoAmp responsible for building and maintaining strong relationships with clients, delivering value, and driving retention and growth. Must have expertise in AdTech and TV.
Manager of Customer Success Management responsible for leading a team of Customer Success Managers to drive adoption and usage of ServiceNow products, ensure customer needs are met, and achieve overall customer success. Must have 5+ years of related work experience and demonstrated success in team leadership and individual growth.
Manage long-term customer relationships, provide high-level customer service, drive product adoption, handle escalations, strategize with customers, and ensure customer success post-onboarding. Partner with sales team and lead client meetings to drive key metrics and growth opportunities.
Manager - Customer Success role at ServiceNow, focusing on building a new team in Orlando. Leading a team of Technical Consultants to deliver technical accelerators and accelerate customer adoption of ServiceNow products. Collaborating with customers, partners, and stakeholders to ensure technical governance is followed. Building strategic relationships to source future talent and managing technical delivery for a growing portfolio of accelerator offerings.
The Principal Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They are aligned at key stakeholder level, building and fostering strong relationships to help customers progress on their digital transformation journey. Principal Success Managers work directly with customers to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction.
Seeking a Director of Customer Success Engineering with technical and customer-facing experience in the programmatic ecosystem. Responsibilities include managing technical teams, engaging with publisher partners, troubleshooting integrations, and representing the company at industry events.
The Client Success Advisor at CrowdStrike Counter Adversary Operations (CAO) team will work with clients in onboarding, maintaining relationships, and ensuring customer success. The role involves handling customer tasks, improving customer retention, and enhancing partnerships with key stakeholders.
Seeking a Customer Success Advisor for the Counter Adversary Operations Elite team at CrowdStrike. Responsibilities include onboarding clients, maintaining relationships, managing improvement initiatives, and ensuring customer success. Required experience in customer engagement and cybersecurity roles.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, building relationships, and presenting relevant product features. Must have a deep understanding of solutions and demonstrate value to customers.
As the Senior Manager of Customer Success Engineering at Cloudflare, you will lead and develop the North American Customer Success Engineering team to ensure customer satisfaction with Cloudflare's services. Your responsibilities include mentoring team members, driving customer adoption and satisfaction, and collaborating with various teams to align customer needs with Cloudflare solutions.
Develop and maintain a portfolio of Customer Success accounts, lead Customer Success Squads, drive customer outcomes, strategic planning, manage operational aspects, grow and mentor team, build executive relationships, support pre-sales activities, ensure renewals and upsells, contribute to customer success methodology and innovation.
Dealer Success Specialist at Edmunds responsible for building and maintaining relationships with automotive dealer customers, ensuring their success on the program, and promoting and training on products. Key responsibilities include resolving customer issues, monitoring dealer performance, and meeting goals while fostering excellence within the team.
The Senior Manager, Customer Success at ServiceNow will be responsible for developing and maintaining a portfolio of Customer Success accounts, leading business planning for a specific vertical, contributing to customer success methodology and innovation, managing operational aspects of the portfolio, growing and mentoring a team, building strong executive relationships, supporting pre-sales activities, and driving renewals and upsells within the accounts.
The Publisher Success Manager is the dedicated day-to-day contact for a subset of premium publisher partners and GumGum’s longtail support publishers utilizing Zendesk support system. This role is the backbone of GumGum's greater partner network and plays an essential role in retaining existing partners and deploying growth initiatives at scale.
Top Los Angeles, CA Companies Hiring Remote Customer Success Managers
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