Top Remote Customer Success Manager Jobs in Los Angeles, CA

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

Drive post-sales adoption, retention, and expansion by building success plans, running cadences, delivering QBRs/EBRs, managing renewal readiness and risks, coordinating cross-functional teams, and maintaining account hygiene in Salesforce and Gainsight to translate platform usage into measurable business value.

Manage technical success for complex enterprise accounts, leading engagements from onboarding to strategic account management, facilitating communication and solutions for customer outcomes.

The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

Own post-sale relationships for research, pharma, and biotech customers; drive onboarding, adoption, retention, and renewals. Manage deployment logistics, monitor account health, identify expansion opportunities, and collaborate across Sales, Support, Product, and Operations. Apply knowledge of research workflows, data privacy (GDPR/HIPAA), and project management to deliver measurable value and inform product improvements.

The Enterprise Customer Success Manager will lead state contracts for Impruvon, ensuring successful implementation and expansion of the platform, managing relationships with stakeholders, and overseeing a team of In-State Customer Success Managers.

The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.

The role involves managing relationships with advertising partners, guiding them through onboarding, analyzing campaign performance, and collaborating cross-functionally to enhance the advertiser experience and support growth.

The Principal Customer Success Manager will manage key enterprise accounts, ensuring client satisfaction, retention, and revenue growth while leading negotiations and fostering senior stakeholder relationships.

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.

The Customer Success Manager will manage mid-market healthcare customers, focusing on EHR workflows, handle escalations, and drive customer adoption and expansion.

The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

Manage a book of SMB accounts post-sale, run onboarding and product demos for French-speaking clients, drive adoption, retention and expansion, develop success plans, monitor health metrics, and coordinate with Sales, Product, Service Delivery, and Support to resolve issues and improve processes.

Own and grow Assort's largest enterprise healthcare accounts by advising C-suite stakeholders, driving adoption and ROI of AI agents, diagnosing risks with data, coordinating cross-functional delivery, building scalable CSM playbooks, mentoring CSMs, and leading renewals and expansions. Travel to client sites up to 25%.

Manage and grow customer relationships for logistics accounts, ensure service delivery and pricing accuracy, support bids and rate calculations, coordinate with internal teams, pursue new business, maintain client/prospect databases, and assist sales leadership with meetings and reporting.

Manage a portfolio of B2B SaaS customers as their primary contact to drive adoption, onboarding, migrations, engagement, and renewals. Deliver training, business reviews, issue resolution, and strategic expansion plans. Coordinate cross-functionally with sales, product, and support while reporting on customer health, usage metrics, and opportunities for upsell.

Serve as primary technical advisor for a portfolio of premium publishers, owning onboarding through retention. Monitor ad performance, diagnose and resolve technical issues, implement optimizations, partner with internal teams (Support, Yield, Product), educate clients on AdTech best practices, and drive upsell opportunities to maximize publisher revenue and technical health.

Own the full post-sale lifecycle for a portfolio of mid-market accounts: drive onboarding, adoption, retention, and expansion. Lead business reviews, monitor account health, coordinate with Solutions Engineering and CS Associates, and act as the customer's internal advocate to improve product and outcomes.

The Customer Success Manager - VMware onboarding customers, guiding them through product lifecycles, maintaining relationships, analyzing usage data, and ensuring customer satisfaction and growth.

The Customer Success Manager will build B2B relationships with SMB clients, drive user engagement, manage onboarding and training, and collaborate with internal teams to enhance customer satisfaction.

The Principal Customer Success Manager at 6sense manages strategic customer relationships, drives customer growth, ensures product adoption, and oversees account plans to foster customer success and ROI.

The Senior Strategic Customer Success Manager manages large accounts to drive adoption, retention, and expansion while collaborating with internal teams and providing strategic guidance to customers.