Commercial Customer Success Manager

Silverfort is a cyber security startup that develops a revolutionary identity protection platform. Our mission is to provide industry leading unified identity protection solutions for hybrid and multicloud environments. Using patented technology, Silverfort’s platform enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers.

Silverfort has been widely recognized as an industry innovator, being named “Best of MFA award” from Expert Insights, Microsoft Security 20/20 partner award, Homeland Security Award for Best Identity Access Management platform for its agentless secure authentication and zero trust platform by Astors.

As a Commercial Customer Success Manager, you will help retain and grow Silverfort’s customer relationships in our commercial accounts. You will collaborate with the cross functional teams to understand and implement Silverfort to achieve customer use cases and ensure they receive business value from the Silverfort platform.  

• 2+ years of relevant experience in Post Sales / Customer Success / Professional Services/ Technical Account Management
• Knowledge in Infrastructure/Networking and Information Security. Cyber Security & Cloud Technologies background is an advantage
• Motivated team player and relationship builder, incredible interpersonal skills, able to navigate challenging conversations if necessary
• Exceptional multitasking and organization skills. Very comfortable prioritizing and managing between multiple projects/customer situations simultaneously
• Willingness to travel quarterly