Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

As a CRM Operations Associate, you'll lead marketing campaigns, manage projects, analyze data, and optimize customer engagement strategies within a gaming company.

The Network Support Engineer provides Tier 1 and Tier 2 support for networking issues, troubleshoots hardware failures, configures network equipment, monitors infrastructure, and collaborates on IT projects.

Act as a creative strategist for top brands using generative AI, designing workflows, and producing high-craft content while educating the creative community.

Submit your resume for potential job openings at Xsolla if your qualifications aren't listed, especially if you love gaming.

Manage end-to-end execution of high-touch events, including logistics, vendor management, and guest communication, for executive audiences at UP.Labs.

Seeking a strategic Account Director to manage entertainment accounts, craft communications plans, mentor junior staff, and oversee event logistics with minimal oversight. Requires 8+ years experience in PR and agency work.

Manage the full customer journey from onboarding to renewal, driving adoption, retention, expansion, and revenue through scalable AI-driven workflows, upselling, metrics tracking (NPS, retention, expansion), and cross-functional collaboration.

Lead the Customer Service team to deliver a white-glove post-purchase experience across DTC and B2B. Build SOPs and phone/email/chat workflows in Gorgias, optimize HubSpot and Shopify integrations, run cohort-based retention and win-back campaigns, manage Okendo and Rivo loyalty/review systems, analyze customer behavior to improve retention, CSAT, and LTV, and partner cross-functionally to drive product and CX improvements.

Intern will manage sales operations tasks, maintain HubSpot, support outbound sales efforts, conduct market research, and assist in creating reports, all with hands-on training from experienced founders.

The Customer Experience Associate will conduct outreach to members, increase enrollments, and maintain high customer satisfaction rates through effective communication and organization.