Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

Leads client success and technical project execution for research communities and custom panels. Manages client communications, project timelines, financials, recruitment strategy, documentation, SOPs, decision logs, and cross-functional status meetings. Identifies operational improvements and cost-saving opportunities while ensuring research deliverables, inputs, quality, and timelines meet client objectives.

The Client Accounting Specialist manages financial aspects of client portfolios, ensuring accurate billing and collections, maintaining documentation, and researching disputes.

Seeking a strategic Account Director to manage entertainment accounts, craft communications plans, mentor junior staff, and oversee event logistics with minimal oversight. Requires 8+ years experience in PR and agency work.

Lead end-to-end onboarding and implementation for high-impact merchant partners, enable HSA/FSA payment acceptance, drive revenue through co-marketing and data-driven campaigns, provide white-glove merchant support, optimize performance with analytics, and collaborate cross-functionally to scale partner success.

Submit your resume for potential job openings at Xsolla if your qualifications aren't listed, especially if you love gaming.

Act as primary regional contact for strategic customers, build relationships, coordinate delivery of services and projects, resolve escalations, gather feedback, and support retention and growth alongside global account teams.

Act as a creative strategist for top brands using generative AI, designing workflows, and producing high-craft content while educating the creative community.

Lead and scale pilot programs, own customer operations (success, field ops, renewals), build repeatable GTM motions and processes, partner with product/engineering, develop documentation and metrics, and represent Axle to fleets, OEMs, and partners to drive commercial growth.