Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

The Residential Security Officer will oversee security for senior executives, implement security programs, manage incidents, and mentor junior staff.

The Provider Partnerships Manager will develop referral partnerships, enhance territory growth, and collaborate with various healthcare teams to expand access to mental health care for older adults.

Lead executive-level customer relationships to drive adoption of PagerDuty products, deliver measurable business value, and mitigate risk. Create and execute adoption and ROI plans, guide process/people change, coordinate cross-functional post-sales teams, and facilitate reviews, trainings, and strategic engagements. Forecast renewals and expansion while representing customer needs to product and sales teams. Travel up to 25% for in-person meetings.

Manage a portfolio of enterprise customers to drive product adoption, execute tailored success plans, monitor health and risk, run executive business reviews, coordinate cross-functional support, and pursue retention and expansion through advocacy and playbook-driven interventions. Occasional on-site travel to customer locations.

The Strategic Development Manager will manage relationships with sellers, use AI tools for insights, drive growth through structured coaching, and collaborate cross-functionally to enhance seller performance on the platform.

As a Forward Deployed Accountant, you'll lead the deployment of AI Agents for corporate customers, automating accounting workflows, delivering training, and supporting product improvement while performing customer-facing tasks in a hybrid work environment.

Lead technical onboarding for high-value CTV and mobile publishers onto the SpringServe platform. Deliver technical demos, design and execute migration plans, troubleshoot ad server and SDK integrations (oRTB, VAST), liaise with BD, Product, and Operations, and ensure smooth handoffs while maintaining strong client relationships and satisfaction.

The Senior Premier Banker will acquire new clients, manage complex customer relationships, advise on financial services, and ensure compliance with regulations. They will also mentor staff and manage branch team objectives.

Lead complex enterprise implementations, partner with forward-deployed engineers to design technical solutions, drive adoption across engineering teams, manage stakeholders and projects, run pilots, and inform product direction to ensure customer success and long-term value.

Lead enterprise customer implementations and a small technical team to deliver measurable business value. Own account strategy, navigate complex stakeholder landscapes, mentor technical ICs, resolve high-stakes issues, and ensure successful, value-driven adoption of the platform.