Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

The Customer Success Manager will assist customers with software challenges, champion customer needs, and collaborate with teams while providing exceptional service and support, primarily in the commercial contracting industry.

The Residential Security Officer will oversee security for senior executives, implement security programs, manage incidents, and mentor junior staff.

Manage customer consulting projects, enhance client relationships, mentor staff, and implement process improvements for customer service effectiveness.

The Senior Support Engineer leads high-impact technical escalations, mentors team members, and advocates for customer solutions while driving innovations in service delivery through AI and automation.

Manage a portfolio of SMB Food & Beverage merchants to drive retention and growth through tailored adoption of Square tools. Own expansion via upsells, proactively outreach, manage pipeline to hit revenue targets, advocate merchant needs internally, and coordinate with Sales, Support, and Product to improve customer outcomes.

As a Forward Deployed Accountant, you'll lead the deployment of AI Agents for corporate customers, automating accounting workflows, delivering training, and supporting product improvement while performing customer-facing tasks in a hybrid work environment.

The Strategic Development Manager will manage relationships with sellers, use AI tools for insights, drive growth through structured coaching, and collaborate cross-functionally to enhance seller performance on the platform.

The Client Success Manager will manage relationships with regional leaders, enhancing the implementation of Sage's products, driving adoption, and ensuring successful outcomes for older adult care systems.

As a Personal Banker, you will engage customers, handle account services, promote banking solutions, and build strong relationships to enhance financial success.

The Solutions Engineering Manager will lead a team of Solutions Engineers, managing technical sales activities and fostering collaboration between sales and customer success teams to enhance customer value.