Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

Manage a portfolio of enterprise customers to drive product adoption, execute tailored success plans, monitor health and risk, run executive business reviews, coordinate cross-functional support, and pursue retention and expansion through advocacy and playbook-driven interventions. Occasional on-site travel to customer locations.

As a Customer Success Manager, you will assist customers in using our software, troubleshoot issues, provide technical support, and collaborate with teams to ensure customer satisfaction. You will become a product expert and may need to travel to customer locations for software implementations.

The Branch Manager at Wells Fargo will provide banking support across branches, enhance customer relationships, deliver financial products, and comply with regulations.

The Enterprise Accounting Success Manager manages a complex customer base, ensuring successful outcomes through deep product knowledge, customer relationship management, and strategic consulting to enhance product adoption and customer value.

The Senior Support Engineer leads high-impact technical escalations, mentors team members, and advocates for customer solutions while driving innovations in service delivery through AI and automation.

The Senior Manager will oversee market performance, advisor growth, retention, and lead interventions to improve results. The role requires strategic alignment across teams and data-driven decision making.

The Dealer Success Manager will partner with auto dealers, provide consultative expertise, support sales processes, and drive adoption of the Navigator Platform, requiring strong relationship management skills and process improvement expertise.

The Provider Partnerships Manager will develop referral partnerships, enhance territory growth, and collaborate with various healthcare teams to expand access to mental health care for older adults.

The Director of Customer Service leads a distributed team, ensuring omni-channel support while driving performance through data insights and automation tools, enhancing customer satisfaction and operational efficiency.

The Solutions Engineering Manager will lead a team of Solutions Engineers, managing technical sales activities and fostering collaboration between sales and customer success teams to enhance customer value.

The Security Guard will ensure a safe environment by monitoring premises, controlling access, responding to incidents, and documenting activities. Responsibilities include patrol duties, verifying IDs, inspecting shipments, and collaborating with law enforcement.