Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

The Associate Personal Banker will build customer relationships, assist with account openings, financial services, and ensure compliance with regulations. They will engage customers to meet their financial needs and provide support for banking products.

The role involves overseeing business accounts, handling customer issues, producing financial reports, and collaborating with team members to enhance customer experience.

As an Associate Personal Banker, you will provide customer service by building relationships, assisting with account openings, and understanding bank products. The role involves proactive outreach, managing customer transactions, and working with team members to meet financial needs.

The Senior PS Solutions Consultant sells services related to SaaS accounting software, manages sales processes, estimates implementation efforts, and prepares Statements of Work while guiding customers through the adoption process.

As a Client Partner, you'll build client relationships, secure business opportunities, and provide exceptional service while managing projects in a dynamic environment.

Lead omni-channel customer support operations across multiple pet food brands, driving strategic roadmaps, KPI-driven performance, automation/AI adoption, cross-functional collaboration, continuous improvement, and a positive distributed team culture to maximize customer satisfaction and business growth.

As a Senior Solutions Engineer, you'll drive technical discussions in the sales cycle, educate customers on Cloudflare's platform, and develop tailored solutions. The role requires 20-30% travel and collaboration with various teams to ensure customer success.

Manage relationships with mid-market accounting stakeholders, drive product adoption and engagement, deliver consultative training and QBRs, collaborate cross-functionally, support renewals and expansion, and develop strategic account plans to maximize retention and growth.

As a Partner Manager, you'll drive strategy and growth for key accounting firm partners, enhancing relationships and managing revenue growth in collaboration with Gusto's teams.

Assist the Branch Manager in overseeing operations, training staff, managing financial services, and ensuring quality service and sales goals are met.

Lead Crunchyroll's global CX insights and analytics function, unifying qualitative and quantitative customer data, defining measurement frameworks (CSAT, NPS, effort), building dashboards and advanced analytics, guiding experimentation and forecasting, and driving insights into action across product, marketing, and CX teams.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.