Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

Oversee training and quality assurance programs for customer experience, improve agent performance, and develop effective training programs. Analyze quality data to enhance customer satisfaction and operational efficiency.

Lead and manage Account Management team, develop partnerships, optimize campaigns, analyze data, and mentor staff in a fast-paced sales environment.

As a Client Partner, you'll build client relationships, secure business opportunities, and provide exceptional service while managing projects in a dynamic environment.

Manage customer support for Spectacles, mentor team members, resolve escalations, improve processes, and implement new workflows.

The Senior Insights Director focuses on leading the team, enhancing customer partnerships through strategic insights, and driving business growth initiatives, while fostering collaboration across departments.

The Client Associate will assist Financial Advisors with client services, account management, and administrative tasks while ensuring compliance with company policies.

As a Relationship Banker at Wells Fargo, you'll build relationships with customers, identify banking needs, open and service accounts, and connect customers with appropriate services while ensuring regulatory compliance.

As a Branch Operations Coordinator, you'll support customer experiences, perform operational tasks, assist the branch manager, and resolve concerns while providing excellent service to clients.

The Senior Customer Success Manager delivers a consultative strategy for BlackLine customers, ensuring product adoption, satisfaction, and helping them achieve corporate goals through workshops and reviews, while also mentoring new CSMs and leading customer events.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

Provide Tier 1 IT support for end-user devices including troubleshooting remote access issues, logging incidents, and documenting findings in ITSM platforms.

Manage complex commercial claims, oversee investigations, negotiate settlements, and coordinate recovery efforts while adhering to company protocols and customer service standards.

The Implementation Manager will onboard customers to the BuildOps platform, manage activations, ensure deliverables are met, and drive customer satisfaction through effective communication and project management.

The Member Experience Representative provides exceptional member service, promotes credit union products, assists with inquiries, and resolves issues through various communication channels.