Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

The Premier Relationship Specialist provides high-touch service to A-List members, handles account management, fosters relationships, and meets financial needs.

Serve as primary client contact for a large account, coordinate cross-functional teams to deliver CRM and marketing solutions, manage billing and revenue reporting, run client status meetings, drive strategic initiatives, and grow revenue across the book of business.

Assist Financial Advisors in sales, service, and operational activities, providing client support, handling complex inquiries, and ensuring compliance with regulatory standards.

The Senior PS Solutions Consultant sells services related to SaaS accounting software, manages sales processes, estimates implementation efforts, and prepares Statements of Work while guiding customers through the adoption process.

As a Client Partner, you'll build client relationships, secure business opportunities, and provide exceptional service while managing projects in a dynamic environment.

Lead omni-channel customer support operations across multiple pet food brands, driving strategic roadmaps, KPI-driven performance, automation/AI adoption, cross-functional collaboration, continuous improvement, and a positive distributed team culture to maximize customer satisfaction and business growth.

As a Senior Solutions Engineer, you'll drive technical discussions in the sales cycle, educate customers on Cloudflare's platform, and develop tailored solutions. The role requires 20-30% travel and collaboration with various teams to ensure customer success.

Manage relationships with mid-market accounting stakeholders, drive product adoption and engagement, deliver consultative training and QBRs, collaborate cross-functionally, support renewals and expansion, and develop strategic account plans to maximize retention and growth.

As a Partner Manager, you'll drive strategy and growth for key accounting firm partners, enhancing relationships and managing revenue growth in collaboration with Gusto's teams.

Lead Crunchyroll's global CX insights and analytics function, unifying qualitative and quantitative customer data, defining measurement frameworks (CSAT, NPS, effort), building dashboards and advanced analytics, guiding experimentation and forecasting, and driving insights into action across product, marketing, and CX teams.