Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

As a Personal Banker, you will engage customers, handle account services, promote banking solutions, and build strong relationships to enhance financial success.

The Senior Premier Banker will acquire new clients, manage complex customer relationships, advise on financial services, and ensure compliance with regulations. They will also mentor staff and manage branch team objectives.

The Senior Premier Banker engages affluent clients, offering financial services and resolving concerns, while adhering to compliance regulations and managing branch relationships.

Support and enable partner implementers by troubleshooting, onboarding, shadowing, training, and creating enablement materials. Maintain module subject-matter expertise, perform quarterly low-complexity customer implementations, and align with Professional Services for methodology and best practices.

Lead contact center transformation engagements, manage client relationships and project delivery, mentor junior staff, design omnichannel strategies, implement process improvements, and use diagnostics and data to inform CX and contact center technology initiatives.

Monitor security measures at a private residence, perform patrols, manage access control, maintain records of incidents, and ensure safety protocols are followed while interacting with family members and executives.

The Provider Partnerships Manager will develop referral partnerships, enhance territory growth, and collaborate with various healthcare teams to expand access to mental health care for older adults.

Lead executive-level customer relationships to drive adoption of PagerDuty products, deliver measurable business value, and mitigate risk. Create and execute adoption and ROI plans, guide process/people change, coordinate cross-functional post-sales teams, and facilitate reviews, trainings, and strategic engagements. Forecast renewals and expansion while representing customer needs to product and sales teams. Travel up to 25% for in-person meetings.

Manage a portfolio of enterprise customers to drive product adoption, execute tailored success plans, monitor health and risk, run executive business reviews, coordinate cross-functional support, and pursue retention and expansion through advocacy and playbook-driven interventions. Occasional on-site travel to customer locations.

The Strategic Development Manager will manage relationships with sellers, use AI tools for insights, drive growth through structured coaching, and collaborate cross-functionally to enhance seller performance on the platform.

Lead technical onboarding for high-value CTV and mobile publishers onto the SpringServe platform. Deliver technical demos, design and execute migration plans, troubleshoot ad server and SDK integrations (oRTB, VAST), liaise with BD, Product, and Operations, and ensure smooth handoffs while maintaining strong client relationships and satisfaction.

Lead complex enterprise implementations, partner with engineers and product to design technical solutions, drive adoption across engineering teams, run pilots, manage stakeholders and multiple projects, and ensure customers realize value from the platform.