Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

The Branch Manager will acquire and deepen customer relationships, advise on financial services, manage risks, and ensure compliance with regulations while collaborating with colleagues to meet customer needs.

The role involves supporting customers through processing transactions, providing operational efficiency, and addressing financial needs while following policies and regulations.

The Relationship Banker builds customer relationships, identifies banking opportunities, resolves inquiries, opens accounts, and provides financial solutions while ensuring compliance with banking regulations.

The Dealer Success Manager collaborates with sales teams to implement sales strategies and drive adoption of the Navigator Platform, ensuring customer satisfaction and retention. Responsibilities include relationship management, process improvement, and market visits to auto dealerships.

The Team Lead, Account Management will manage a team of Account Managers, drive profit targets, and ensure performance, while collaborating across teams to optimize client campaigns and strategies.

Monitor security measures at a private residence, perform patrols, manage access control, maintain records of incidents, and ensure safety protocols are followed while interacting with family members and executives.

Manage relationships and growth for large dealer-group clients across Autotrader and Kelley Blue Book products. Provide in-field consultation, analytics-driven optimization, training, issue resolution, and account planning to drive retention and revenue. Coordinate internal teams, prepare locations for rollouts, identify whitespace opportunities, and minimize churn while meeting client business objectives.

Provide floater branch coverage delivering exceptional member service, build relationships, cross-sell Credit Union products, handle transactions and advanced account maintenance, troubleshoot fraud and card issues, accept and close consumer loan applications, promote remote channels, complete operational reports, and assist management with daily branch operations.

Assist the sales team by managing customer inquiries, processing orders, and entering sales data into the CRM. Provide post-sales support and communicate with customers regarding order statuses.

The Senior Technical Enablement Specialist manages learning initiatives by designing programs, delivering training, utilizing analytics, and leading projects related to BlackLine solutions, leveraging deep accounting expertise.

The Senior Support Engineer leads high-impact technical escalations, mentors team members, and advocates for customer solutions while driving innovations in service delivery through AI and automation.

The Tax Resolution Advocate will resolve payroll tax notices, provide customer service, collaborate with teams, and manage tax notice documentation effectively.