Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

The Manager, Professional Services leads a team in implementing solutions, overseeing projects, maintaining customer relations, and ensuring project success while developing team talent.

As a Personal Banker, you will engage customers, handle account services, promote banking solutions, and build strong relationships to enhance financial success.

The Senior Premier Banker engages affluent clients, offering financial services and resolving concerns, while adhering to compliance regulations and managing branch relationships.

The Senior Premier Banker will acquire new clients, manage complex customer relationships, advise on financial services, and ensure compliance with regulations. They will also mentor staff and manage branch team objectives.

As a Partner Manager, you'll drive strategy and growth for key accounting firm partners, enhancing relationships and managing revenue growth in collaboration with Gusto's teams.

Lead the proactive Trust & Safety Operations team at Snap to enhance user safety, develop detection rules, and optimize tools through cross-functional collaboration.

The Implementation Manager will onboard customers to the BuildOps platform, manage activations, ensure deliverables are met, and drive customer satisfaction through effective communication and project management.

The Escalations Lead is responsible for managing complex customer issues, establishing escalation standards, and collaborating with various teams to improve customer experience. This role requires strong analytical, communication skills, and the ability to handle high-stakes situations.

The Technical Operations Manager will provide technical support for clients, troubleshoot issues, integrate publishers and DSPs, and collaborate with Product Management.

The role involves supporting Solution Sales by guiding revenue through technical consultancy, product demonstrations, and strategic relationship development with clients.

Manage a portfolio of clients within the home services division, focusing on building relationships, achieving revenue goals, and delivering project success.

Lead Crunchyroll's global CX insights and analytics function, unifying qualitative and quantitative customer data, defining measurement frameworks (CSAT, NPS, effort), building dashboards and advanced analytics, guiding experimentation and forecasting, and driving insights into action across product, marketing, and CX teams.