Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

Provide excellent customer service in branch, assist with account openings and service requests, propose appropriate bank products and digital solutions, perform cash handling and drawer balancing, refer customers to specialists, and comply with SAFE mortgage and regulatory requirements.

The Senior Branch Premier Banker role focuses on acquiring new affluent customers, maintaining relationships, and managing banking services. Responsibilities include customer outreach, advising on financial options, and collaborating with peer services to meet customer needs while adhering to compliance and risk management regulations.

Provide exceptional customer service by opening accounts, handling basic transactions and service requests, proposing appropriate bank products and digital solutions, referring complex needs to specialists, and complying with SAFE/NMLS and regulatory requirements.

Manage relationships with Square's largest food and beverage sellers, grow account revenue, and provide client service while collaborating with cross-functional teams.

Assist the sales team by managing customer inquiries, processing orders, and entering sales data into the CRM. Provide post-sales support and communicate with customers regarding order statuses.

The People Operations Coordinator supports the recruiting lifecycle by managing administrative tasks, onboarding new hires, and ensuring smooth processes within the Talent Acquisition team.

The Assistant Store Manager will support daily operations, enhance client experience, develop the store team, and collaborate with the Store Manager to drive sales performance.

As a Client Partner, you'll build client relationships, secure business opportunities, and provide exceptional service while managing projects in a dynamic environment.

The Account Manager will expand and renew client relationships for an accounting software solution, ensuring high customer satisfaction and collaboration with internal teams.

The Relationship Manager will engage with small and mid-sized businesses to build relationships, analyze their needs, and promote Capital One's payment solutions. Responsibilities include cold-calling prospects, consultative selling, and managing accounts to grow business and drive profitability.

The Senior Customer Adoption Technical Architect delivers post-sales support, enhances customer adoption of BlackLine solutions, conducts business reviews, and mentors new team members, leveraging extensive finance and accounting expertise.

Administer and optimize customer support tooling (Zendesk, Talkdesk, IVR, etc.), manage agent onboarding/offboarding and access, configure automations and routing, troubleshoot integrations and data discrepancies, collaborate cross-functionally to implement scalable solutions and improve support efficiency and user experience.