Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

Lead Crunchyroll's global CX insights and analytics function, unifying qualitative and quantitative customer data, defining measurement frameworks (CSAT, NPS, effort), building dashboards and advanced analytics, guiding experimentation and forecasting, and driving insights into action across product, marketing, and CX teams.

Wells Fargo seeks a Personal Banker to enhance customer relationships, assist with account services, and offer appropriate banking solutions while ensuring compliance with regulations.

As a Relationship Banker, you will build customer relationships, offer financial products, analyze banking challenges, and ensure compliance with licensing requirements.

The Tax Resolution Advocate will resolve payroll tax notices, provide customer service, collaborate with teams, and manage tax notice documentation effectively.

The Client Services Representative coordinates with clients and engineers to manage compliance evaluations, schedules work, and oversees project governance while assisting team members by ensuring effective communication and documentation.

The Senior Support Engineer leads high-impact technical escalations, mentors team members, and advocates for customer solutions while driving innovations in service delivery through AI and automation.

As a Client Partner, you'll build client relationships, secure business opportunities, and provide exceptional service while managing projects in a dynamic environment.

The Technical Operations Manager will provide technical support for clients, troubleshoot issues, integrate publishers and DSPs, and collaborate with Product Management.

The Implementation Manager will onboard customers to the BuildOps platform, manage activations, ensure deliverables are met, and drive customer satisfaction through effective communication and project management.

Manage a portfolio of clients within the home services division, focusing on building relationships, achieving revenue goals, and delivering project success.

Provide floater branch coverage delivering exceptional member service, build relationships, cross-sell Credit Union products, handle transactions and advanced account maintenance, troubleshoot fraud and card issues, accept and close consumer loan applications, promote remote channels, complete operational reports, and assist management with daily branch operations.