Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

Manage a portfolio of enterprise customers to drive product adoption, execute tailored success plans, monitor health and risk, run executive business reviews, coordinate cross-functional support, and pursue retention and expansion through advocacy and playbook-driven interventions. Occasional on-site travel to customer locations.

The Senior Support Engineer leads high-impact technical escalations, mentors team members, and advocates for customer solutions while driving innovations in service delivery through AI and automation.

The Account Manager will expand and renew client relationships for an accounting software solution, ensuring high customer satisfaction and collaboration with internal teams.

The Senior Manager will oversee market performance, advisor growth, retention, and lead interventions to improve results. The role requires strategic alignment across teams and data-driven decision making.

The Dealer Success Manager will partner with auto dealers, provide consultative expertise, support sales processes, and drive adoption of the Navigator Platform, requiring strong relationship management skills and process improvement expertise.

The Provider Partnerships Manager will develop referral partnerships, enhance territory growth, and collaborate with various healthcare teams to expand access to mental health care for older adults.

The Director of Customer Service leads a distributed team, ensuring omni-channel support while driving performance through data insights and automation tools, enhancing customer satisfaction and operational efficiency.

The Registered Client Associate assists Financial Advisors with client service, account management, administrative tasks, and ensuring compliance through proper documentation and communication.

The Security Guard will ensure a safe environment by monitoring premises, controlling access, responding to incidents, and documenting activities. Responsibilities include patrol duties, verifying IDs, inspecting shipments, and collaborating with law enforcement.

The Strategic Development Manager will manage relationships with sellers, use AI tools for insights, drive growth through structured coaching, and collaborate cross-functionally to enhance seller performance on the platform.