Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

The Provider Partnerships Manager will develop referral partnerships, enhance territory growth, and collaborate with various healthcare teams to expand access to mental health care for older adults.

Resolve payroll tax notices for customers by researching discrepancies, communicating with government agencies, documenting cases, collaborating with cross-functional teams, and using AI tools to improve processes while delivering excellent customer service.

Lead executive-level customer relationships to drive adoption of PagerDuty products, deliver measurable business value, and mitigate risk. Create and execute adoption and ROI plans, guide process/people change, coordinate cross-functional post-sales teams, and facilitate reviews, trainings, and strategic engagements. Forecast renewals and expansion while representing customer needs to product and sales teams. Travel up to 25% for in-person meetings.

Own end-to-end onboarding for high-net-worth clients: manage lead intake, conduct consultation calls, build client travel profiles in CRM, coordinate advisor handoffs, improve pipeline efficiency, and maintain accurate reporting to deliver a premium, personalized client experience.

Manage a portfolio of customers to drive adoption and value of RapidScale solutions. Develop success plans, monitor health and usage, lead onboarding and renewals, coordinate cross-functional teams to resolve issues, conduct business reviews, identify expansion opportunities, and improve processes to boost retention and customer outcomes.

Monitor security measures at a private residence, perform patrols, manage access control, maintain records of incidents, and ensure safety protocols are followed while interacting with family members and executives.

As a Senior Solutions Engineer for Majors Accounts, you will manage technical sales, build relationships with stakeholders, and design solutions for customers using Cloudflare products.

The Strategic Development Manager will manage relationships with sellers, use AI tools for insights, drive growth through structured coaching, and collaborate cross-functionally to enhance seller performance on the platform.

As a Forward Deployed Accountant, you'll lead the deployment of AI Agents for corporate customers, automating accounting workflows, delivering training, and supporting product improvement while performing customer-facing tasks in a hybrid work environment.

Own a portfolio of clients to maximize retention and growth: run client calls, analyze lead and performance data, spot retention risks and upsell opportunities, coordinate internal teams to deliver on strategy, and contribute process and AI-driven improvements to internal systems.