Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

Manage a portfolio of SMB Food & Beverage merchants to drive retention and growth through tailored adoption of Square tools. Own expansion via upsells, proactively outreach, manage pipeline to hit revenue targets, advocate merchant needs internally, and coordinate with Sales, Support, and Product to improve customer outcomes.

As a Forward Deployed Accountant, you'll lead the deployment of AI Agents for corporate customers, automating accounting workflows, delivering training, and supporting product improvement while performing customer-facing tasks in a hybrid work environment.

The Strategic Development Manager will manage relationships with sellers, use AI tools for insights, drive growth through structured coaching, and collaborate cross-functionally to enhance seller performance on the platform.

As a Personal Banker, you will engage customers, handle account services, promote banking solutions, and build strong relationships to enhance financial success.

The Solutions Engineering Manager will lead a team of Solutions Engineers, managing technical sales activities and fostering collaboration between sales and customer success teams to enhance customer value.

Manage a portfolio of enterprise customers to drive product adoption, execute tailored success plans, monitor health and risk, run executive business reviews, coordinate cross-functional support, and pursue retention and expansion through advocacy and playbook-driven interventions. Occasional on-site travel to customer locations.

The Senior Support Engineer leads high-impact technical escalations, mentors team members, and advocates for customer solutions while driving innovations in service delivery through AI and automation.

The Dealer Success Manager will partner with auto dealers, provide consultative expertise, support sales processes, and drive adoption of the Navigator Platform, requiring strong relationship management skills and process improvement expertise.

The Provider Partnerships Manager will develop referral partnerships, enhance territory growth, and collaborate with various healthcare teams to expand access to mental health care for older adults.

The Security Guard will ensure a safe environment by monitoring premises, controlling access, responding to incidents, and documenting activities. Responsibilities include patrol duties, verifying IDs, inspecting shipments, and collaborating with law enforcement.