Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

The Strategic Development Manager will manage relationships with sellers, use AI tools for insights, drive growth through structured coaching, and collaborate cross-functionally to enhance seller performance on the platform.

The Client Success Manager will manage relationships with regional leaders, enhancing the implementation of Sage's products, driving adoption, and ensuring successful outcomes for older adult care systems.

Responsible for managing supply growth and health across GOAT's global seller base while driving accountability and AI implementation within the account management team.

Own post-sale customer relationships end-to-end: onboard, train, enable adoption, measure success, drive renewals and expansion, and translate customer feedback into product and engineering priorities. Build scalable success playbooks, run experiments with clients, and report on metrics linking actions to outcomes while providing high-touch, strategic service.

Provide comprehensive neuropsychological evaluations, interpret test results, collaborate with care teams, and conduct client feedback sessions in a flexible work environment.

The Senior Claims Examiner will manage complex Workers Compensation claims, investigate, evaluate liability, settle claims, and oversee subrogation recovery efforts.

The Community Manager will build relationships with members, develop local community strategies, and drive engagement through events and data collection.

Guiding homeowners through complex rebuild decisions, managing a large sales pipeline, conducting site visits, and maintaining CRM discipline.

Manage post-sales activities for California government accounts, ensuring customer success and adoption of Box's services through relationships and product knowledge.

Manage a book of Concierge/Advisory customers to drive adoption, retention, and growth. Define success plans, deliver education, monitor usage/health, escalate issues, identify upsell opportunities, and collaborate with Sales and Professional Services using tools like Gainsight and Salesforce.