Top Hybrid Customer Success & Experience Jobs in Los Angeles, CA

Assist the sales team by managing customer inquiries, processing orders, and entering sales data into the CRM. Provide post-sales support and communicate with customers regarding order statuses.

Manage customer service transformation projects at PwC, focusing on enhancing client relationships, mentoring staff, and implementing process improvements for better effectiveness.

As a Senior Solutions Engineer, you will manage technical sales for Cloudflare, engage with C-level executives, and build relationships for revenue growth while navigating technical challenges and advocating for customer needs within the organization.

The Publisher Development Intern will assist with organizational tasks, report preparation, and small projects to support the Publisher Development team at OpenX.

The Account Manager will expand and renew client relationships for an accounting software solution, ensuring high customer satisfaction and collaboration with internal teams.

The Relationship Manager will engage with small and mid-sized businesses to build relationships, analyze their needs, and promote Capital One's payment solutions. Responsibilities include cold-calling prospects, consultative selling, and managing accounts to grow business and drive profitability.

Serve as primary client contact for a large account, coordinate cross-functional teams to deliver CRM and marketing solutions, manage billing and revenue reporting, run client status meetings, drive strategic initiatives, and grow revenue across the book of business.

Lead Crunchyroll's global CX insights and analytics function, unifying qualitative and quantitative customer data, defining measurement frameworks (CSAT, NPS, effort), building dashboards and advanced analytics, guiding experimentation and forecasting, and driving insights into action across product, marketing, and CX teams.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

As an Associate Editor, you'll create and optimize video content, edit and export videos, analyze performance data, and manage projects efficiently while collaborating with teams.