At FirstEnt, your voice is heard, your achievements are celebrated, and your value extends far beyond your job title. You’re recognized not just as an employee, but as a whole person—with goals, ideas, and aspirations that truly matter. Your contributions play a vital role in shaping the future of First Entertainment Credit Union.
Lala Yerem, Associate Manager, Operations
Lala Yerem, Associate Manager, Operations
I genuinely appreciate First Entertainment’s Member First mindset. It means a lot to know that even the smallest thing I do might make a difference for someone. I also feel deeply supported by the servant-style leadership here—it creates a space where I can grow, contribute, and feel valued.
Scott Laurence, Director, Business Intelligence
Scott Laurence, Director, Business Intelligence
Leading digital experience at First Entertainment means constantly exploring how we can better serve our members through intuitive, engaging, and innovative digital solutions. I’m proud to work alongside a talented team that’s passionate about creating seamless journeys and elevating the member experience at every touchpoint.
Ashley Castillo, Sr. Manager, Digital Experience
Ashley Castillo, Sr. Manager, Digital Experience
What I enjoy most is connecting creativity with purpose. From optimizing our digital experience to launching campaigns that drive growth, every project is a chance to make an impact. Collaborating across teams and seeing how our work supports members and the community keeps me excited.
Jennifer Funk, Digital Marketing Manager
Jennifer Funk, Digital Marketing Manager
I’m inspired by FirstEnt's ability to foster both structure and creativity -an environment where Innovation isn’t just a stated core value, but a lived experience. Being passionate about Process Engineering, I’ve found fulfillment and feel empowered in contributing ideas that enhance efficiency and collaboration.
Jemba Senkandwa, Process Improvement Manager
Jemba Senkandwa, Process Improvement Manager
At FirstEnt, our leaders truly recognize the critical role IT plays. They understand our team isn’t just about resolving technical issues as they arise; it’s also about driving creation, innovation, monitoring, and proactive prevention. The work we do here reflects the modern vision of what a workplace should be, and I'm proud to be here!
Lani Hyman, Systems Administrator I
Lani Hyman, Systems Administrator I
Here at FirstEnt we enjoy a culture that focuses on inclusivity and diversity. The monthly employee experience events highlight the uniqueness and importance of every team. Our Diversity Council also hosts meaningful DEIB events that not only educate us but also allow us to engage with one another beyond just the job. Truly a great place to work!
Marlon Cassiano, Sr. Facilities Administrator
Marlon Cassiano, Sr. Facilities Administrator
Here at FirstEnt, success is recognized and rewarded in various ways, including focused storytelling in meetings, recognizing a star employee quarterly, and sending thanks via Motivosity, our internal social media and employee recognition program. These opportunities are integral to our culture, motivating us to go above and beyond as One Team.
Shayan, Social Marketing Specialist
Shayan, Social Marketing Specialist
At FirstEnt, I’m able to leverage my strengths and experience to ensure our team has the best resources and tools needed to serve our members effectively. My goal is to support our team in delivering exceptional service while fostering a culture of care and advocacy for those we serve. Our greatest assets are our diverse and unique teams!
Catherine Pocasangre, Member Experience Center Manager
Catherine Pocasangre, Member Experience Center Manager
My career growth at First Entertainment has been fueled by a combination of leadership committed to providing the resources for my growth and the freedom for me to explore my career path. A career path may not always be clear-cut and may ebb and flow over time and First Entertainment gave me the support and the tools needed to forge my own path.
Kyle, People Data Analyst & Project Admin
Kyle, People Data Analyst & Project Admin