What's the Company Culture Like at Braze?

Braze’s culture is intentionally built around shared values that emphasize curiosity, openness and authenticity, creating an environment where employees are encouraged to contribute and grow. By fostering a workplace where individuals feel empowered to speak up and bring their perspectives forward, the company ensures that innovation and culture evolve together.

“We’ve made sure that we’re bringing people into the organization who are going to embody our company values, such as being human, embracing curiosity, and being open to new ideas and new perspectives. But we also want people to take their seat at the table, think about how they can add their voice to the conversation, bring their ideas and perspectives to the forefront, and make things better.”

Braze’s culture is grounded in values that emphasize both performance and empathy, encouraging employees to show up with integrity, awareness and a genuine commitment to one another. These principles guide not only how work gets done, but how colleagues support and uplift each other across the organization.

“Beyond my core duties, I find joy in supporting my colleagues. This reflects our values such as ‘Be A Human’ (operating with integrity and kindness) and ‘Don't Ignore Smoke’ (operating with vigilance.)”

Braze’s culture is defined by collaboration, openness and a shared commitment to solving challenges together. Employees are encouraged to contribute ideas freely, regardless of role or seniority, creating an environment where support is both accessible and deeply embedded in how teams operate. This collective approach ensures that individuals feel backed, heard and empowered to tackle complex problems.

“I’ve found that the best support at Braze comes from our culture of intellectual humility and open collaboration. A great example of this is how our BrazeAI Decisioning Studio™ team conducts weekly problem-solving sessions. These meetings bring together people from across different projects to tackle the specific challenges we face in our daily work. Regardless of seniority, everyone is encouraged to jump in, and the discussion is completely open to new ideas, creative solutions or deep-dive analyses. Knowing that I can bring a complex problem to a room full of great people and receive honest, collaborative feedback makes me feel incredibly backed by my team. It’s an environment where no one has to struggle in a silo.”