Top Social Impact Jobs in Los Angeles, CA

Manages post-sale restaurant partner relationships, drives retention and account growth through upselling and cross-selling, conducts business reviews, identifies solutions, coordinates issue resolution with internal teams, monitors market and competitor trends, and maintains accurate CRM records.

Analyze and optimize drug pricing using data-driven models, dashboards, reports, and strategic frameworks. Partner with Sales, Operations, Marketing, Finance, Product, pharmacy partners, and data teams to identify opportunities, define success metrics, improve reporting, and balance pharmacy economics with patient affordability. Serve as a trusted analytical advisor and support backend data development and query optimization.

Own People Operations programs including benefits, HRIS, payroll, multi-state compliance, policies, performance and merit cycles. Manage vendors, administer HR systems, improve and automate processes, and support employee experience. Provide analysis and recommendations for future PEO, HRIS, benefits, and policy decisions while handling sensitive employee matters with tact and clarity.

Sell Benchling's AI-enabled biotech R&D platform into 1-3 top global accounts. Generate 80% of pipeline, manage complex 7+ figure sales cycles, forecast accurately, negotiate and close deals, align multi-persona stakeholders, and coordinate internal and external partners to drive adoption and revenue.

Lead Sailor Health’s B2C creative strategy and performance marketing engine. Own the creative roadmap, testing strategy, patient storytelling, and performance analysis across Meta, Google, and YouTube. Build and manage an internal team of designers, editors, copywriters, creators, freelancers, and agencies. Establish scalable creative systems, use AI to increase production speed, and ensure brand consistency and HIPAA-compliant healthcare marketing.

Lead client adoption, strategic consulting, and project management for Findhelp’s social service software. Conduct needs assessments, design tailored solutions, train stakeholders, manage complex projects, and build relationships with government, nonprofit, and healthcare leaders to achieve measurable outcomes.

Own the strategic vision and roadmap for Coursera’s AI-driven search experience. Lead conversational search, personalization, semantic and multilingual search, ranking, and discovery improvements. Partner with engineering, design, research, data science, ML, marketing, and partnerships teams to deliver scalable platform capabilities. Use experimentation, market analysis, KPIs, and customer insights to improve conversion, merchandising, learner experience, and revenue.

Own the architecture and technical direction for provider-sourced client products, including lead management, caseload migration, AI-powered inquiry workflows, and provider marketing tools. Partner cross-functionally with product, design, data, sales, customer experience, and pricing teams. Build reliable user-facing systems, guide technical decisions across teams, measure product impact through experimentation, and influence teams without direct authority.

Provides empathetic customer and provider support through chat, messaging, and phone. Resolves technical, insurance, billing, and platform questions; documents interactions; meets service, quality, response-time, and productivity expectations; escalates issues when needed; participates in coaching and training; identifies recurring problems; and collaborates with Product and internal teams to improve the support experience.

Build and own evaluation infrastructure, observability tooling, datasets, annotation workflows, and diagnostic systems for production AI agents. Lead experiments across prompts, models, routing, caching, cost, and latency. Diagnose failures across planning, tool use, and agent execution, while partnering with AI Core engineering. Manage and grow the AI Quality team as a hands-on player-coach, contributing directly to production code and technical direction.