Top Customer Success Jobs in Los Angeles, CA

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The Account Manager, Client Success, oversees DSP accounts, optimizes media performance, collaborates with Sales, and manages relationships to drive growth.

Drive adoption and growth of Coupa Pay with large strategic customers by creating and executing adoption strategies, setting measurable success goals, delivering platform demonstrations and training, analyzing pay opportunities (virtual cards, transfers, early pay), and coordinating internal and external partners. Conduct occasional in-person customer meetings.

Serve as primary client contact for a large account, coordinate cross-functional teams to deliver CRM and marketing solutions, manage billing and revenue reporting, run client status meetings, drive strategic initiatives, and grow revenue across the book of business.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

The Senior Customer Success Manager will enhance customer health, optimize product usage, and deliver strategic success plans. They will mentor new team members, track client progress, deliver actionable insights, and align BlackLine tools with customer goals to reduce churn and drive value.

Manage strategic relationships with enterprise clients to drive adoption, retention, and expansion of the Sprout Social platform. Deliver executive reviews, identify churn risks and upsell opportunities, partner cross-functionally, and use data to report on customer health and ROI.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

Partner with customers to support SDK and API integrations, debug web and mobile issues, read and contribute to code, escalate and resolve technical problems, identify recurring issues, and collaborate cross-functionally to improve product and documentation.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

Serve as primary contact for enterprise fleet customers to drive adoption, retention, and expansion. Develop tailored success plans, enable customers through training and implementation support, monitor usage and health metrics, and lead renewals and upsell opportunities while collaborating with Sales, Product, CX, and Support to champion customer needs and outcomes.

The Customer Success Manager will build relationships, enhance product usage, monitor customer satisfaction metrics, and support customer growth while collaborating with teams.

Manage strategic relationships with enterprise customers to drive adoption and business value of Samsara's IoT platform. Create success plans, run executive business reviews and workshops, mentor teams, coordinate cross-functional stakeholders, and travel to customer sites to optimize safety, efficiency, and sustainability.

Lead customer success efforts by advising on research design, driving platform adoption, managing 1-3 Research Advisors, running high-impact projects, supporting retention and expansion, and advocating customer needs to product and engineering.

The Director of Client Success will oversee a complex portfolio, drive revenue growth, manage teams, and enhance client relationships within a fast-paced environment.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.