Top Customer Success Jobs in Los Angeles, CA

The Corporate Account Manager for SLED manages client relationships, drives sales growth, and ensures customer satisfaction through proactive engagement and advocacy.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The Mid-Market Customer Success Manager will manage a portfolio of mid-market customers, ensuring value realization and retention through engagement, risk monitoring, and cross-functional collaboration while potentially traveling to customer locations.

Principal Customer Success Manager will strategize and manage relationships with upper Mid-market customers, driving retention, growth, and customer satisfaction through tailored consulting and support.

Serve as primary client contact for a large account, coordinate cross-functional teams to deliver CRM and marketing solutions, manage billing and revenue reporting, run client status meetings, drive strategic initiatives, and grow revenue across the book of business.

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

Own and execute scaled digital customer engagement programs (webinars, workshops, email, on-demand content). Administer Gainsight lifecycle campaigns, manage Marketo email programs, run Zoom webinars, track engagement signals, analyze performance, and collaborate with stakeholders to iterate on program design and operations.

Lead the global Customer Success Team, drive renewals and upsell initiatives, develop customer best practices, and oversee the TAM and IA teams.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Senior Enablement Manager will design and evolve enablement programs for Solution Engineering and Customer Success teams, ensuring effective onboarding, continuous learning, and alignment with broader company goals.

As a Client Success Specialist, you will manage client relationships, coordinate support activities, analyze data, and drive process improvements to enhance the client experience.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

Lead and develop a high-performing LATAM Customer Success team, ensuring customer engagement and retention while driving operational excellence and collaboration with internal stakeholders.

As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.

Partner with customers to support SDK and API integrations, debug web and mobile issues, read and contribute to code, escalate and resolve technical problems, identify recurring issues, and collaborate cross-functionally to improve product and documentation.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Senior Customer Success Manager develops relationships with key accounts, ensuring success through upsells and renewals, while leading strategic client interactions and optimizing performance.

The Director of Customer Success will manage critical customer relationships, leading the customer lifecycle, building a high-performing team, and partnering with other divisions to achieve strategic goals.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.