Top Remote Customer Success Jobs in Los Angeles, CA

As a Supervisor of the Concierge team at Coinbase, you will lead a team of customer-focused Concierge Agents, manage operations, improve customer experience, handle escalations, and advocate for customers while achieving performance metrics.

The Account Manager will drive sales initiatives, manage existing customer accounts, and promote AI solutions in customer experience. Responsibilities include meeting sales goals, collaborating with teams, and representing the company at events.

As a Provider Experience Team Lead, you will coach and support the frontline team, manage live queues, resolve escalations, and ensure exceptional customer service delivery.

The SOC Support Manager will develop and manage the SOC support team, ensuring exceptional customer service and operational efficiency while mentoring staff and driving team performance.

The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.

The Technical Support Engineer will troubleshoot customer issues, collaborate with various teams, and enhance support processes while ensuring customer satisfaction.

The Client Experience Operations Director will lead data cloud delivery, digital media tracking, and client engagement initiatives, ensuring project success across multiple teams.

The Senior Account Director protects and grows client accounts, develops strategic management plans, and leads communication with clients to ensure successful project delivery and satisfaction.

Join Welo Data to enhance AI through language data in a flexible, remote role requiring detail-oriented and culturally aware contributors.

Lead and develop a team of Customer Success Managers to drive customer retention and expansion opportunities, using data to optimize systems and improve the customer experience.