Top Remote Customer Success Jobs in Los Angeles, CA

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Regional Customer Success Director leads a team focused on implementing Heartflow's solutions, ensuring high-quality customer engagement and operational excellence within assigned territories.

Lead strategic post-sale relationships for complex healthcare accounts, owning adoption, value realization, governance, and cross-functional coordination. Serve as executive advisor, drive value roadmaps, manage risks/escalations, support renewals/expansions, and maintain on-site presence to ensure measurable outcomes and long-term retention.

Support a scaled portfolio of nonprofit customers post-onboarding by delivering structured education, hosting group and 1:1 sessions, guiding product adoption and fundraising best practices, responding to inbound questions, improving help content, routing feedback, and partnering with cross-functional teams to ensure long-term customer success.

Manage a high-volume, pooled book of Growth and Mid-Market customers via programmatic onboarding, outcome-based engagement, data-driven risk mitigation, and scalable automation to drive faster time-to-value, retention, and expansion.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

Partner with customers to support SDK and API integrations, debug web and mobile issues, read and contribute to code, escalate and resolve technical problems, identify recurring issues, and collaborate cross-functionally to improve product and documentation.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

The Enterprise Customer Success Manager will drive customer engagement, product adoption, and support upselling and cross-selling initiatives to major clients using AI-driven sales solutions.

Manage key accounts, drive customer adoption and satisfaction, oversee renewals and expansions, and mentor junior staff. Engage with C-suite, analyze customer engagement, and resolve escalations.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Customer Success Ops Manager will oversee rental car partnerships, ensuring accurate damage validation, system maintenance, and customer satisfaction while managing multiple site relationships.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Senior Customer Success Manager engages with enterprise-level accounts, ensuring customer satisfaction and adoption of Platform Science's solutions while managing account relationships and driving product adoption.

Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.

The Customer Success Coordinator assists clients in navigating the USDA NOP certification process, ensuring they understand requirements and providing necessary resources while maintaining communication throughout their journey.

The Customer Success Manager drives customer value through effective use of UJET's platform, manages account health, identifies expansion opportunities, and fosters strong relationships for increased product adoption and retention.

You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

The Customer Success Manager is responsible for building relationships with clients, driving retention and renewal, and identifying revenue growth opportunities through strategic engagement and analysis.

As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and lead success initiatives in a dynamic environment.

Lead high-touch relationships with strategic enterprise accounts, drive adoption and retention, surface customer insights to influence product and GTM, build scalable CSM processes and playbooks, monitor health metrics, and cultivate customer advocates to support expansion and case studies.

As a Client Success Strategist, you will manage client relationships, ensure clear communication, and coordinate internal teams to achieve client goals.