Zwift
We’re on a mission to make more people, more active, more often.
Long Beach, CA

Sr. Director, People Experience

| Greater LA Area
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About the role:

The People Experience Senior Director reports to Zwift’s Chief People Officer and partners to run a progressive, professional, and fun People function supporting the delivery of the business strategy.  Three new Director roles in an expanding People function created to help build Zwift’s infrastructure, programs, and processes for scale; and to provide functional expertise, partnership to business leaders, creative and operational know-how and high EQ to achieve the best outcomes with all levels of the organization through honest, direct and inclusive communications.

About Zwift:

Zwift is the fitness company born from gaming, and we’re on a mission to make more people, more active, more often. The Zwift platform delivers an at-home training game experience that connects cyclists and runners in over 195 countries and counting! Launched from the sunny sands of Long Beach, California in 2014, we’ve grown to over 350 (and counting!) Watopians - that’s what we call our employees - and we have people in New York, Tokyo, Australia, Rio de Janeiro, and London. Together, we are disrupting the fitness industry! 

About Watopia:

If you’re looking for an encouraging, innovative, and passionate team, Zwift is just that. We like bikes. We like running. We also like local ice cream shops, game nights, and we take our foosball VERY seriously. And, our "Pets of Zwift" Slack channel brings you daily fuzzy, furry, heartwarming paws and noses straight to your screen. You'll be surrounded by awe inspiring people in our brand new playful and colorful office environment. That being said, we don't want you to be intimidated by the former Olympians, pro cyclists, and other amazing athletes that work here; our team consists of people from all walks of life. Even if you're at the very beginning of your fitness journey, there is a place for you here! Who knows, you may surprise yourself and complete your first triathlon if you hang out with us for too long.

Who we’re looking for:

You are a seasoned People Business Partner and are well versed and highly capable of anticipating, defining and implementing the right solutions for our people. You know what employee experience really means and can articulate it’s value to a business. Your #1 priority is to cultivate that experience everyday. 

You know the ins and outs of the People function and have experiences to share about coaching first-time leaders, leading talent reviews, developing training solutions, inclusion and engagement programs - partnering with the People managers all along the way.

You’re motivated by creating, implementing and maturing programs, policies and procedures to support a dynamic growth business and can demonstrate balancing aspiration with the practical, operational and tactical elements to get things done. 

Naturally, you’ll be a Cultural steward and champion Diversity, Inclusion & Belonging - leading by example, challenging bias and driving active and conscious inclusion in all aspects across the organization.  You agree that when people feel like they belong, they thrive; and you strive to create this experience for everyone, everyday.

Together, this role will be responsible for: 

Partnerships & Collaboration:

  • Serve as the primary People Team liaison to department heads, with specific responsibility for coaching and guiding leaders on the best people strategy to meet business needs
  • Partner with the full People Team (Talent Engagement, Workplace Experience and Social Impact.) to ensure that our processes and programs meet the needs of our business systemically.

Capability & Workforce Planning:

  • Partner with leaders to understand and anticipate hiring & development needs against the capabilities they need to deliver business objectives; prepare updated workforce plans and forecasts to inform key people choices and initiatives.

Hiring & Onboarding:

  • Assist with the hiring & onboarding process, including coaching managers on how to shape job descriptions, how to interview for fit and how to onboard to ensure fast acclimation to our culture.

Guidelines and Expectations:

  • Champion our values and policies, so everyone knows what is expected of them and what is available to them as Zwift team members.
  • Develop and implement proactive ER strategies that preserve a fun, engaging environment; resolve issues quickly when they arise and enable people to thrive. 

Feedback & Reporting:

  • Track and monitor the effectiveness of our people practices and programs; ensure we are operating effectively, and providing great support to deliver the business plan.
  • Create the environment for Watopians to give and receive feedback openly and ensure we champion our values to “Always Level Up” and “One Zwift for All”.

You’ll have these skills and experiences:

  • People over HR mindset - a progressive outlook with an engaging and fun style (not the “policy police” HR) and demonstrated delivery of the Art & Science of People leadership.
  • At least 6 years of People Partnering experience within a fast-paced, growing tech company, PLUS at least 4 years experience in other People related roles.
  • Solid understanding of small company dynamics which includes the ability to thrive in an environment of ambiguity, constant changing, adaptability and flexibility; operate with urgency and also for the long-term value.
  • Strong problem solving skills and business acumen. There is a lot of work ahead and we need someone who excels at building something from nothing, but is strategic and knows how to scale.
  • Demonstrated experience in coaching and development, change management, and overall talent management.
  • Ability to methodically work through complex problems, set priorities and execute on commitments. We need to do things quickly and we need to do them well. Balancing those can be challenging, and this should be a strength.
  • Analytical mindset with proven experience using data and data-driven insights to support decisions and be able to represent them in a visually compelling manner.
  • Outstanding program and project leadership and delivery experience; overseeing high impact People or Talent programs.
  • Excellent understanding of local employment law and international employment customs and practices.
  • Experience with M&A and integration.
  • Outstanding written and verbal communication skills.
  • A reputation of unquestionable integrity, high EQ and an inclusive mind-set.

Some Reasons We Think You'll Love It Here:

  • Fast growing, collaborative environment. Your job will never get boring!
  • Awesome team of talented individuals who love what we do
  • Employee perks and benefits including a fitness program and fantastic industry discounts 
  • Amazing office locations with killer views
  • Did we mention that we encourage you to workout at work...Zwift, run, yoga….we’re in! 

Of course we are nothing without our Values to ground us and ensure we run and build a Company where people love to work, feel like they are welcomed, included and belong.  Only then, can they thrive and do their best work.  The Values we strive to live everyday:

  • Make It Fun, 
  • Elevate Teammates, 
  • Cultivate Our Community, 
  • Always Level Up, 
  • One Zwift for All 

We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing [email protected] To learn more about how Zwift collects and uses your personal information during the application process, please see the Zwift Applicant Privacy Notice.


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Where we are

Our office is located in downtown Long Beach, offering gorgeous ocean views and a diverse spread of unique restaurants and bars to fit your lifestyle.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • iosLanguages
    • androidLanguages
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • ReactFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
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What are Zwift Perks + Benefits

Zwift Benefits Overview

Being a fitness-focused company, most of our perks revolve being active. We have weekly group rides and runs during lunch, industry-specific discounts on equipment, and Zwift even pays for a few events for you to participate in like a marathon or triathlon.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 40 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Relocation assistance for qualifying job openings.
Fitness Subsidies
Reimbursement for qualifying fitness events (marathons, triathlons, etc), Zwift membership, and more!
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within

An Insider's view of Zwift

What projects are you most excited about?

I’m super excited about all the game integrated features we’ll be releasing to the website. The ability to see all the rides I’ve gone on, share them with friends, and give people ride ons!

Jason

Senior Software Engineer

How do your team's ideas influence the company's direction?

Captivating your audience requires creative technology, which pushes the envelope. With the reward comes risks, and at Zwift our QA team partners with the creatives and development teams to mitigate these risks while keeping the creative vision alive

Brittany

Director of QA

Jobs at Zwift
21

All Jobs
All Jobs
Design + UX
Dev + Engineer
HR
Product
Project Mgmt
Content
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Senior Program Manager, Global Programs

Zwift
Greater LA Area
3 days ago
+40
We are seeking an experienced Program Management leader to establish our Global Programs group. You will build a team that provides visibility into the portfolio of work across the entire organization. You will ensure that relationships and dependencies between efforts across the entire organization remain aligned and that departments are aware of one another’s shifts in schedule to adapt as needed.

Product Manager, Hardware Integrations

Zwift
Remote
4 days ago
+40
About the role: Product management at Zwift is a cross-functional, hands-on role.   This role will own the hardware integrations roadmap with the objective of translating hardware outputs into immersive, gamified experiences in Zwift. You will engage with our hardware partners and work collaboratively with game designers, engineers, program managers, analytics and marketing. The ideal candidate requires excellent communication skills to build

Regression Tester (contract)

Zwift
Greater LA Area
5 days ago
+40
Who we are: We are a fitness company born from gaming. And we're on a mission to make more people, more active, more often. We make an at-home training game that connects cyclists and runners with each other around the world. Launched from the sunny beaches of Long Beach, CA., the Zwift community is active in 195 countries and growing. We're endlessly positive, relentlessly inventive, and always looking to improve... wanna join? Who we're looking

Product Manager, Training and Competition

Zwift
Remote
5 days ago
+40
About the role: Product management at Zwift is a cross-functional, hands-on role. This role will own the workouts and competition roadmap with the objective of gamifying the Zwift experience through competition for all levels, beginner to pro. You will define features that make achieving fitness goals fun, competition fair and with just the right amount of challenge. You will also build features that allow users to come together in teams and

Sr. Director, UX

Zwift
Greater LA Area
1 week ago
+40
About the role: We are seeking a Senior Director, UX to design the user experience across Zwift. The ideal candidate for this role has a passion to understand complex systems, user behavior and motivations and translating them into best in class user experiences that are cohesive across hardware and software. You are a design leader with a track record of building best in class products. You have lead teams to deliver products on time and of the

Director of Engineering, Game Subscription

Zwift
Greater LA Area
2 weeks ago
+40
We are looking for a Director of Engineering for our Game Subscription team. You'll be responsible for managing the engineers and front-line managers on the Game Subscription product teams. Reporting directly to the VP of Engineering, you’ll manage multiple engineering managers and ensure they and their teams are successful - measured by continual improvement and overall delivery of business needs. You’ll help cascade best practices for the engineering organization to your teams, as well as look for opportunities for your teams to incubate ideas, find learnings, and share with the broader organization.

QA Tester

Zwift
Greater LA Area
3 weeks ago
+40
Zwift is actively seeking talented, full-time QA professionals to help test our software across Mac, Windows, iOS, and Android platforms. Zwift QA Game Testers play an integral role in helping define the quality and playability of our game, its supporting apps, and the user experience.

Sr. Game Engineer

Zwift
Remote
3 weeks ago
+40
Implement player facing features that ship on a regular basis, including player code, AI, UI, and Sound. You would be working on a custom engine by using C and C++.

QA Analyst

Zwift
Greater LA Area
3 weeks ago
+40
A strong, analytical problem-solving QA Analyst who will be responsible for ensuring test coverage across Zwift’s family of software products. You will develop test plans, create test cases for new features and see our end to end testing through. Help influence and acquire the methods, practices, and tools we’ll use to drive how we test into the future.

Producer, Game Subscription

Zwift
Greater LA Area
3 weeks ago
+40
Manage the work systems that deliver the core Zwift video game experience to customers in-game as well as its mobile companion app and web presence. Run point on portfolio initiatives in partnership with Product Management for teams that deliver against all key areas of the subscription product. Build and maintain relationships with internal development teams and stakeholders involved in delivering our community and events roadmap, keeping all parties accountable to delivery timelines and schedules. Steward development process for teams using applied expertise in agile, lean approaches to planning and projection. Serve as a primary conduit for team-level communications and planning across our Long Beach, Rio, and London offices. Own team-level development process artifacts and events across a variety of tools including JIRA and Monday.com.

Principal Producer, Game Subscription

Zwift
Greater LA Area
3 weeks ago
+40
Manage the work systems that deliver the core Zwift video game experience to customers in-game as well as its mobile companion app and web presence. Own a portfolio backlog and roadmap in partnership with Product Management for a Team of Teams that delivers against all key areas of the subscription product. Build and maintain relationships with all internal delivery teams and external partners involved in delivering our game subscription roadmap, keeping all parties accountable to delivery timelines and schedules. Support delivery teams as a resource for deep expertise on agile, lean, and classical approaches to development process, planning, and projection. Serve as a primary conduit for communications and planning between the Team of Teams and the rest of Zwift across our Long Beach, Rio, and London offices. Own the program management artifacts and events across a variety of tools including JIRA and Monday.com.

QA Manager

Zwift
Greater LA Area
3 weeks ago
+40
An experienced Quality Assurance (QA) Manager to join who will be entrusted with managing and building a team of skilled QA Analysts and Testers. Working from our headquarters in Long Beach, CA, you will apply creative testing methodologies that straddle both hardware and software development. You will strategically organize your QA team to offer the best coverage while also maintaining close relationships with our Software and Hardware Engineers, Product Managers, Program Managers, Release Engineers, Customer Support, and Tools teams. You are intrinsically motivated to listen and deliver high quality experiences to our community of users, otherwise known as Zwifters! 

QA Automation Engineer

Zwift
Greater LA Area
3 weeks ago
+40
Zwift seeks an experienced QA Automation Engineer to join our team. As part of our QA Team, you will be responsible for ensuring automated testing of Zwift’s shared cloud services, and the integration and connection of services into our game, web, and family of software products. Help influence and acquire the methods, practices, and tools we’ll use to drive how we test into the future.

Mobile Developer (iOS and Android)

Zwift
Greater LA Area
3 weeks ago
+40
We are looking for a developer who is proficient in both iOS and Android to help develop and maintain our Zwift Companion app. Your primary focus will be on its development and integration with back-end services and our game application. You will work with other engineers on different layers of the infrastructure.

Sr. Director, People Experience

Zwift
Greater LA Area
3 weeks ago
+40
The People Experience Senior Director reports to Zwift’s Chief People Officer and partners to run a progressive, professional, and fun People function supporting the delivery of the business strategy. Three new Director roles in an expanding People function created to help build Zwift’s infrastructure, programs, and processes for scale; and to provide functional expertise, partnership to business leaders, creative and operational know-how and high EQ to achieve the best outcomes with all levels of the organization through honest, direct and inclusive communications.

Content Moderation Administrator

Zwift
Greater LA Area
3 weeks ago
+40
We’re looking for a Content Moderation Tool Administrator with a strong background in using tools and processes to support a safe online community. The Administrator will work alongside our Account Specialist, to implement the tool, administer the rules, monitor the UGC, and escalate issues as needed. Success in this position will be to support a sustainable community for millions of members, all who will get to enjoy the same rewarding, meaningful experience and fun of our platform. Success will also come from someone who can see the bad in the world, and forget it after it’s been addressed.

Senior Full Stack Software Engineer

Zwift
Greater LA Area
3 weeks ago
+40
As a Senior Full Stack Software Engineer, you will be working together with the web, payments, and support teams to build and maintain our customer experiences around our shop, maintaining subscriptions, building our main web destination, and/or supporting customer's needs on Zwift. You will collaborate in cross-functional teams including teammates from our engineering, product, design, operations, and support disciplines. We are looking for someone comfortable in this highly collaborative environment, working with ambiguity, and being an agent of change to help build a world-class experience for our customers. As a Senior Engineer on the team, you will be expected to help mentor the other engineers on your team and help the team make sound technical decisions. You will be measured not only by what you can do but how you make everyone else around you more productive.

Release Engineer, Game Subscription

Zwift
Remote
3 weeks ago
+40
Be accountable for the delivery of the Game Subscription team’s products and services, which include Zwift and the Zwift Companion mobile app. Look for ways to automate the release process and reduce the turnaround time from check in to submission. Manage updates to Apple Store and Google Play working with Product and Marketing who will be responsible for the content of the stores.

Architect, Game Subscription

Zwift
Remote
3 weeks ago
+40
Zwift is looking for an Architect to join our Zwift Game team. You may be in the role of Technical Director at your current studio. The right candidate is a leader in game development, able to architect end-to-end features for an MMO-style game. This is a hands-on, technical-focused role reporting directly to VP of Engineering, without people-management duties. You’ll be creating compelling user experiences across our game, Zwift Companion mobile apps, and website, including solution plans, presenting demos and concepts, leading architecture discussions, and rolling up your sleeves and getting your hands dirty.

Sr. Technical Program Manager, Acquisition & Insights

Zwift
Greater LA Area
3 weeks ago
+40
If you’re looking for an encouraging, innovative, and passionate team, Zwift is just that. We like bikes. We like running. We also like local ice cream shops, game nights, and we take our foosball VERY seriously. Most importantly, our "Pets of Zwift" Slack channel brings you daily fuzzy, furry, heartwarming paws, and noses straight to your screen. You'll be surrounded by awe-inspiring people in a playful and colorful environment. That being said, we don't want you to be intimidated by the former Olympians, pro cyclists, and other amazing athletes that work here; our team consists of people from all walks of life. Even if you're at the very beginning of your fitness journey, there is a place for you here! Who knows, you may surprise yourself and complete your first triathlon if you hang out with us for too long.

Architect, Web

Zwift
Remote
3 weeks ago
Provide technical leadership and mentorship to software development teams. Provide architecture, design and implementation expertise of consumer facing web site products with enterprise integration. Work closely within tight-knit cross-functional teams to build high traffic, responsive, mobile first properties that deliver a great experience globally. Determine technical dependencies and deliver detailed technical designs to stakeholders and fellow engineers. Optimize web application components for maximum performance. Work with engineering and product managers to scope and plan projects.