Ready to be a Titan?
Build a high-performing team. Our People Operations team achieves this mission by recruiting the right talent, equipping them with the right resources to make an impact, and growing our Titans into the right career paths that best match their individual talents and interests. We are united in our passion and desire to unlock the extraordinary potential of every single person in our organization: so that we may lose, learn, and win as a team. Every day is an opportunity for change; and for our People Operations team - it is an opportunity to make a positive difference in the employee lives we touch.
The Sr. Analyst, HRIS will help move our people systems, business processes and reporting to the next level. This role will partner with the various areas of the team to make thoughtful process optimizations that will help the team better service the business. This role will gain a deep understanding of our various systems and partner with IT in administration and champion enablement with stakeholder groups.
What you'll do:

• Effectively partner with teams such as EE, Recruiting, Benefits, Payroll, Finance, IT, and others to provide support for requests such as enhancements, defects, and new functionality.
• Serves as a subject matter expert and technical point-of-contact for People Operations. Acts as a trusted technology advisor.
• Utilize advanced Workday configuration, reporting and security knowledge to troubleshoot issues and recommend solutions
• Collaborate with partners and developers to build integrations between our various People systems with other core business systems.
• Handle projects with ambiguity and partner with People teams to optimize and extend the Workday ecosystem.
• Manage HR Technology projects, upgrades, integrations, implementations and process improvements.
• Thoroughly test configurations and facilitate user acceptance testing (UAT) across teams
• Responsible for resolving the more complex/escalated requests and technical issues.
• Serves as the technical lead, mentor, and trainer for other HRIS and Operations team members.
• Ensure the quality and integrity of data for compliance and analysis.
• Run point on People Operations' systems: Understand business functions and lead focus group sessions to build the strategy and lead solution design
• Work with IT to administer key HR systems and test new functionality to answer key business questions.

What you'll bring:

• 6+ years of progressive work experience in human resources operations and/or shared services.
• 5+ years of experience with Workday ecosystem across different modules
• Total of 7 years of experience in related field.
• Ability to analyze and synthesize large amounts of complex quantitative/qualitative data and research findings into easy to understand, actionable fact-based recommendations and strategies.
• Advanced Microsoft Excel, and PowerPoint skills (macros, pivot tables, V look-ups, etc.).
• Effective presentation, written, verbal communication skills, including the ability to explain data and findings to multiple levels of management.
• Requires excellent analytical ability, attention to detail, and ability to work independently and in teams.

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.