We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. 

Ready to be a Titan?

As our Director, Technical Talent Acquisition, you will leverage data to innovate our recruiting practices and help us engage with candidates in new and creative ways. You will drive strategy and accountability for processes while managing and mentoring a team of recruiters. Serving as a collaborative business partner, you will work closely with our engineering, product, growth and IT teams to help us continue scaling globally. You’ll report directly into our Senior Director, Global Talent Acquisition and play a critical role in scaling ServiceTitan pre-IPO.

What You’ll Do: 

• Manage and mentor a team of technical recruiters and sourcers

• Own the full cycle recruiting process across engineering, product, growth and IT 

• Partner closely with hiring leaders to ensure the our interview processes are quick, efficient, and inclusive 

• Uphold and maintain high standards for our global hiring processes and systems as we scale; drive decision making on local exceptions

• Develop and implement strategic initiatives and sourcing strategies for recruiting diverse talent globally

• Participate in and host recruitment events to drive awareness of the company and brand, speaking at panels and events and learning best practices

• Execute our global vision for recruiting by building a pipeline of top technical talent

• Champion continuous improvement, challenge assumptions and influence stakeholders to drive hiring decisions

• Engage in company programs and initiatives to build a strong talent brand

What You’ll Bring:

• 10+ years of technical recruiting experience with a minimum of 4 years managing a recruiting team in a high growth technology environment

• Aptitude for driving business partnerships and advising leaders on tech recruiting strategy

• Ability to balance a bias for action with longer term planning and solutioning at scale 

• Proven track record of developing inclusive end-to-end talent attraction practices 

• Deep passion for providing a great candidate experience

• Experience with Workday ATS preferred

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.