Scratch Financial
What's the Company Culture Like at Scratch Financial?
What People Are Saying About Scratch Financial
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Collaborative & Supportive Culture: Cross‑functional teams across brand/design, servicing, product, technology, legal, accounting, and operations coordinate effectively to ship quickly. Colleagues and leaders are described as approachable and willing to help, reinforcing a supportive day‑to‑day.
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Authentic & Consistent Values: Caring, inclusivity, authenticity, simplicity, and focus show up consistently in company materials and in how work is framed around expanding access to care. The mission orientation toward making care more affordable creates clear purpose across practices and patient experiences.
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Empowering & Trusting Leadership: People are given ownership of high‑impact initiatives (e.g., pricing studies and AI servicing agents) with autonomy in a remote‑friendly model. Leadership promotes a "get it right" mindset that encourages calculated risk‑taking and learning.
Scratch Financial's Benefits
Established employee awards to honor work and contributions
Quarterly engagement surveys to gauge employee satisfaction
Has employee-led culture committees
Offers company-sponsored happy hours
Offers company-sponsored outings
Offers team workouts
Various teams have coordinated to do mountain runs and other outdoor activities
Offers wellness programs
We host company-wide meditation and stress management sessions.
Partners with nonprofits
We work with over a dozen non-profit animal shelters to bring them access to our simple financing solution
Provides access to an onsite gym
Provides onsite meditation space
Provides opportunities to volunteer in the local community
We host various company-wide charity events, such as volunteering at local animal shelters and crafting dog & cat toys for these shelters
Provides recreational clubs
Engineering team utilizes pair programming
Hosts in-person all-hands meetings
We do Hub Days at our Pasadena, CA HQ, where all Scratchers come in for a 2 day event inclusive of an All Hands, team working sessions, and of course, games/dinner/drinks!
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
We encourage remote work and have Scratchers in 15+ different countries presently. We believe so long as you communicate and complete work in an accountable way, the world is your oyster!
Utilizes a flexible work schedule
Outside of core working hours of 9am - 11am PST, we believe Scratchers do their best work within their chosen schedule
Utilizes a hybrid work model
Utilizes restricted work hours