Hello, we're Happy Returns
Forward-thinking brands like Everlane, Rothy's, and REVOLVE choose Happy Returns. Together, we retain revenue, reduce costs, give shoppers choice, and make their supply chains sustainable—ultimately making returns beautiful for retailers, shoppers, and the planet. Learn about our returns software and reverse logistics at www.happyreturns.com.
An Insider's view of Happy Returns
What are some social events your company does?
Happy Returns encourages and promotes robust social activity. We will host monthly happy hours, dinners, team building events, webinars, and lunch & learns, which is desirable, intimate, and fun. This allows us to connect and engage with each other and ultimately encourages camaraderie within our small but very talented team.
Operations & Training Specialist
What projects are you most excited about?
I'm excited about the projects that are impacting how our customers interface with our products. Development tools, software, and programming paradigms are constantly shifting and evolving, giving new ways to explore and hopefully optimize future development. Even if it's a problem we've seen and solved before, we can always make improvements.
What makes someone successful on your team?
To be successful on the Retail Partnerships team, you have to be a problem solver and self-motivated. As a result of this work culture, individuals have more ownership of their work and the freedom to be creative in their strategy and approach to work. The team shares different tactics and learnings to ensure we're all successful and win together.
Director of Enterprise Retail Partnerships
What is your vision for the company?
Our vision for Happy Returns is to replace outdated methods for returning online purchases with a new system that is more delightful for shoppers, less expensive for retailers, and more sustainable for the planet. Beyond that, it's very important for us to make Happy Returns a great place for talented people to develop themselves professionally.
Co-Founder & COO
What kinds of technical challenges do you and your team face?
Being a platform for all retailers at different sizes can be challenging, but addressing these differences in the same product is both exciting and mysterious. We need to build our product and infrastructure to scale for the biggest brands, yet not to become overwhelming for small craft shops is the consistent note in our mind.
Senior Product Manager
Where we are
We're based in West Los Angeles and our office is right near the 405 and 10 freeways and public transportation.
Perks + Benefits
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness
Flexible Spending Account (FSA)
Retirement & Stock Options
Child Care & Parental Leave
Generous Parental Leave
Family Medical Leave
Company sponsored family events
Vacation & Time Off
Lunch and learns
Promote from within
Technology we use
- jQuery UILibraries
- Twitter BootstrapLibraries