Companies GlossGenius

GlossGenius

New York, New York, USA

250 Total Employees

Year Founded: 2017

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Customer Success + Experience 1 Sales 1

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The platform powering success.

GlossGenius is one of the fastest growing solutions powering small business owners across the US in the beauty & wellness space with elegant, vibrant, and intuitive software. GlossGenius’s complete “business-in-a-box” platform spans powerful SaaS and fintech solutions, enabling tens of thousands of business owners to run their entire set of business operations every day.

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GlossGenius

Customer Support Expert

Remote or Hybrid

USA

GlossGenius

Account Executive

Remote or Hybrid

USA

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GlossGenius Offices

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

GlossGenius is committed to a collaborative environment where employees have flexibility in work arrangements, while also maintaining a headquarters in New York City. Our NYC-based employees work onsite 2 days a week in our beautiful USQ office.

Typical time on-site: 2 days a week

HQNew York, New York, USA

What the Team is Saying

I have never worked in a place as engaging as GlossGenius. Collaborating across teams to deliver best-in-class service and support hard-working business owners is incredibly fulfilling. Everyone is committed to making our customers shine.

Ella, Customer Experience Manager

I love being a part of GlossGenius because I get to be creative every single day. There's never a dream that's too big because our customers are creative dreamers themselves. We are all excited about empowering our vibrant community to be successful!

Alyssa, Head of Social and Community

My 1 year at GlossGenius has been the best year in my career! I've been able to own and lead challenging problems while collaborating with some of the brightest and most driven people in tech. There is never a dull moment working at GG!

Raj, Head of Payments

A core part of my job on Product is learning about our user's businesses, what makes them successful, and how our product can support that. Every day I come to work inspired, inspired by our users, and inspired by the people that I work with.

Nick, Director, Product

On a community level, we recognize each other via a #gratitude channel and peer-nominated awards. As an org, we reward through internal promotions and stretch opportunities, public praise in monthly Town Halls, special swag, and commitment to an annual total rewards compensation review that includes a merit component!

Molly, Director, People Strategy & Operations

Being successful on my team starts with having empathy for your fellow teammates. Understanding your team members, and realizing how your contributions impact them is super important. When we empathize with our colleagues, we’ll see that success is a team-wide effort, that requires our individual best.

Caeara, Customer Support Manager

Customer centricity is fundamental to GlossGenius. This means we’re spending time talking to our clients, digging in to deeply understand what they want and need. Similar to our internal culture where one of our values is making others successful, our focus is always on how we can improve our product to make their lives as easy as possible.

Allan, Staff Product Designer

Our vision for GlossGenius is to be the gateway for entrepreneurship, enabling small business owners to focus on helping their guests and achieving their dreams. As the platform of choice that tens of thousands of small businesses already rely on every single day, we're excited about the impact we can have on the world around us

Danielle, CEO

Caeara, Customer Support Manager