Jobs at First American Title

Operates and improves CNAPP and cloud attack-surface platforms by triaging cloud security findings, validating risk, coordinating remediation, administering platform capabilities, tuning policies, and building small enhancements. The role investigates cloud misconfigurations, vulnerabilities, exposed assets, permissions, workload and container risks; produces operational reporting; supports assessments and audits; and maintains runbooks. It partners with cloud, platform, application, DevOps, security, and vendor teams.

Leads medium to large cross-functional initiatives involving acquisitions, organizational changes, business integrations, and strategic priorities. Partners with executives, Finance and Accounting, technology teams, and business sponsors to define governance, requirements, future-state processes, financial systems integration, delivery plans, risks, and milestones. Drives business readiness, stabilization, handoff, and resolution of complex issues while providing leadership visibility into progress, decisions, and outcomes.

Owns Salesforce client-management capabilities, including roadmap priorities, integrations, backlogs, user stories, acceptance criteria, testing, releases, and post-release evaluation. Partners with Sales, Operations, Product Management, engineering, architecture, vendors, and other stakeholders to improve client onboarding and ongoing management. Translates business needs into technical requirements, prioritizes delivery, assesses platform and integration risks, and communicates progress and tradeoffs.

Supports adoption of digital platforms and AI-enabled workflows across title and settlement operations. Partners with leaders and cross-functional teams on pilots, launches, training, user testing, adoption metrics, feedback, and post-launch improvements. Helps integrate new tools into daily workflows, resolve adoption barriers, communicate rollout progress, and translate user needs into product and operational enhancements.

Leads the architecture, engineering, governance, and production operation of agentic security operations capabilities. Builds secure AI-enabled systems for SOC data onboarding, detection engineering, threat hunting, investigation, response, automation, and platform operations. Establishes agent standards, evaluation frameworks, safeguards, observability, integrations, reliability models, and human-approval controls. Provides principal-level technical leadership, mentors engineers, evaluates emerging technologies, and collaborates with enterprise architecture, infrastructure, data, risk, privacy, legal, and compliance teams.

Coordinates title workflows, multi-site project intake, transaction management, mortgage loan file review, document completion, and settlement preparation. Serves as a subject matter expert, resolves complex issues, supports scheduling and team activities, guides colleagues, recommends process improvements, and assists with title production support. The role requires strong organization, communication, judgment, leadership, and attention to detail.

Provides in-house legal and regulatory counsel for mortgage servicing operations. Researches federal and state requirements, interprets RESPA, TILA, investor rules, and regulatory changes, and develops compliant servicing documents, forms, and borrower communications. Partners with operations, product, technology, and compliance teams to implement regulatory updates, resolve servicing questions, manage legal risk, and support business objectives.

Leads marketing operations for a performance marketing center of excellence, managing team development, data integration, governance, tracking, attribution, campaign QA, dashboards, reporting, and incrementality testing. Partners with IT, analytics, and marketing teams to create trusted performance data, improve data quality, ensure accurate ROI and pipeline measurement, and build scalable operational processes. Coaches talent and drives continuous improvement across marketing systems and workflows.

Coordinates business and operational readiness for product and process releases. Partners with product, process, validation, learning, marketing, and implementation teams to track testing, training, communications, documentation, risks, dependencies, and go/no-go decisions. Assesses impacts on workflows and end users, ensures implementation teams are prepared, supports release governance, and recommends improvements based on release outcomes and feedback.

Graduate law intern supporting commercial title underwriting through legal research, real estate law analysis, review of title policies and endorsements, underwriting file discussions, risk analysis, and transaction workflow shadowing. The role provides exposure to title insurance, coverage analysis, risk management, and corporate legal operations while requiring strong analytical, communication, collaboration, judgment, and professional skills.

Administers employee health, welfare, wellbeing, and paid-time-off programs. Reconciles benefits accounts, vendor bills, enrollment data, and financial activity; analyzes costs, trends, budgets, and variances; supports regulatory filings and compliance; resolves employee and vendor issues; prepares reports and benefits communications; and maintains accurate plan administration under applicable laws.

Owns the strategy, governance, risk management, automation, and operational expansion of the bank’s ACH program. The role monitors performance, coordinates audits and regulatory compliance, leads system implementations and vendor relationships, develops policies and training, manages incidents, and provides recommendations to senior leadership. It requires deep ACH expertise, cross-functional leadership, and experience scaling payment operations in a regulated financial-services environment.

Analyzes bank payment operations across ACH, wire, and instant-payment rails. Identifies process gaps, inefficiencies, risks, capacity constraints, and trends; develops reporting and dashboards; performs root-cause analysis; documents current and future-state processes; supports requirements, testing, implementation, audits, and operational readiness for payment changes. Partners with Operations, Risk, Compliance, Treasury, Product, Technology, Finance, and Fraud teams to recommend scalable process improvements.

Analyzes and improves Treasury Management processes, products, workflows, customer onboarding, and service delivery. Partners with banking, operations, technology, risk, and client teams to identify inefficiencies, define requirements, support implementations, develop documentation and reporting, conduct testing, and recommend automation and process improvements. Requires commercial banking or Treasury Management knowledge, strong analytical and communication skills, Excel proficiency, and experience with Prelim or workflow automation tools.

Graduate law interns conduct legal research supporting commercial title underwriting decisions, analyze real estate law issues involving title, liens, foreclosure, and authority, review policy forms and underwriting standards, participate in risk analysis discussions, and shadow underwriters on active transactions. The internship provides exposure to title insurance, coverage analysis, legal workflow systems, risk management, professional networking, and mentorship from underwriters and in-house counsel.

Conduct outbound warm calls to prospects, assess their home protection needs, and recommend suitable warranty solutions using a consultative sales approach. Build strong customer relationships, overcome objections, close sales, and exceed established sales and commission goals while delivering an exceptional customer experience.

Leads the AI Governance Program for a regulated mortgage lending division. Establishes governance structures, policies, risk-tiering methods, controls, use-case lifecycle processes, third-party AI oversight, and audit-ready documentation. Coordinates reviews across legal, compliance, security, privacy, data governance, model risk, vendor management, and enterprise risk teams. Reports AI governance KPIs and KRIs to senior leadership while providing independent challenge and ensuring AI systems meet regulatory and organizational requirements.

Manages simple and complex land acquisition escrow transactions, serving as a neutral liaison among buyers, sellers, and lenders. Responsibilities include establishing escrow accounts, reviewing and filing closing documents, accounting for and disbursing funds, preparing legal documents and closing statements, monitoring risk with underwriting, producing account reports, meeting deadlines, and ensuring regulatory compliance while delivering strong customer service.

Develop and execute integrated marketing initiatives across digital, social media, direct marketing, content, product, and brand channels. Analyze customer, market, and campaign data to guide recommendations and business decisions. Create compelling content, support customer acquisition and retention, and collaborate with cross-functional stakeholders while managing multiple projects and priorities.

Leads engineering strategy, architecture, delivery, and operations for an AI-powered title automation platform. Owns document intelligence, data lakes, event-driven pipelines, canonical data models, ML governance, platform modernization, reliability, cost discipline, and responsible AI practices. Partners with Product, Data Science, Title Operations, Security, and Governance while leading distributed teams through engineering managers. Oversees roadmaps, investment decisions, talent development, operational excellence, and measurable business outcomes.