Top Remote Social Impact Customer Success & Experience Jobs in Los Angeles, CA

Lead customer enablement for enterprise Community Health Worker programs. Oversee strategic planning, gap analyses, KPI and financial modeling, workflow mapping, implementation, workforce hiring and training, and operational optimization. Own customer relationships, Quarterly Business Reviews, retention, and customer satisfaction while building scalable account-management systems and leading a growing team.

The Customer Service Representative assists YMCA members by answering inquiries, processing memberships, resolving issues, and ensuring satisfaction.

Join the Specialisterne Talent Community for neurodivergent job seekers, offering resources like skill-building and workshops for employment search support.

Serve as the technical point of contact for enterprise HR customers: manage API integrations, data ingestion (HRIS), SQL validation, log and error diagnosis, and drive full lifecycle account outcomes including renewals, expansions, adoption, and product feedback to inform roadmap prioritization.

The Major Gifts Officer will lead major gift fundraising activities, identify donor prospects, and develop strategies for cultivating relationships and managing donor contributions.

Lead client-facing operations for assigned accounts: manage high-volume client communications, onboarding, portal demos, logistics coordination, operations liaison, data review and settlement reconciliation, generate quotes and strategic reports, run operational calls and QBRs, identify upsell opportunities, and ensure retention through proactive problem-solving and follow-through.

The Major Gifts Officer builds relationships with major donors, manages fundraising activities, and engages in donor stewardship to support SIL's mission.

Own a portfolio of program clients, driving onboarding, activation, engagement, adoption, retention, and renewals. Provide 1:1 strategic advising, develop data-driven success plans, deliver webinars, advocate nonprofit needs internally, and partner with Product, Marketing, and Sales to improve outcomes.

As a Sales and Business Development Intern, you will gain hands-on experience with outreach efforts, sales strategies, and employer engagement while supporting veterans' transition to civilian careers.