Top Remote Social Impact Customer Success & Experience Jobs in Los Angeles, CA

Manage a portfolio of churches by providing ongoing virtual communication, support, training, and engagement guidance. Monitor participation, requests, response activity, and network health metrics to improve church involvement and retention. Resolve customer issues, coordinate technical support, maintain accurate CRM records, support onboarding transitions, and collaborate with internal teams to strengthen network outcomes and improve engagement processes.

Manage a portfolio of campaign and service-level partners using Murmuration’s Organizer platform and related tools. Responsibilities include onboarding, ongoing adoption, troubleshooting, support coordination, partner meetings, training, documentation, feedback collection, and cross-functional project leadership. The role helps partners use data and analytics effectively, execute campaigns, resolve issues, and maximize the value of Murmuration’s products and services.

Manage strategic employer client accounts from onboarding through renewal, retention, and expansion. Deliver data-driven business reviews using clinical outcomes, engagement metrics, and ROI analyses; lead renewal negotiations and upsell discussions; identify risks and growth opportunities; and advise senior HR, benefits, and consultant stakeholders. Collaborate with Clinical, Member Engagement, Analytics, and Commercial teams to improve adoption and client outcomes while independently owning a book of business.

Own strategic relationships and outcomes across complex customer accounts, driving adoption, retention, renewals, and expansion. Develop success plans, analyze platform data, mitigate risks, lead executive meetings and escalations, coordinate cross-functional initiatives, and advocate for customer needs. The role requires supporting healthcare or government customers, improving workflows through change management, translating data into action, and serving as a resource to peers. This is a remote U.S. role limited to Ohio residents with up to 30% travel.

Own the entire post-sale client lifecycle: onboard customers, review AI-generated compliance documents, deliver updates from regulatory monitoring, run upsell campaigns, retain and expand accounts, and feed product feedback to the founder. Build processes and define client success at an early-stage SaaS startup.

Lead multiple Operations Managers to execute accurate, compliant, high-volume money movements. Translate strategy into operational plans, drive SLAs/KPIs, manage risk and controls, mentor leaders, partner cross-functionally (Product, Engineering, Data, Legal, Sales), conduct root-cause analyses, and scale process automation to improve customer experience and operational efficiency.

As a Partner Success Principal, you will build and maintain relationships with partners, provide strategic guidance, analyze performance data, and negotiate contract renewals to drive revenue growth.

Support government clients through onboarding, platform training, help-center management, analytics consulting, and launch QA. Resolve user questions, identify recurring product or training gaps, validate workforce data, present actionable findings, and partner with product teams to turn manual project work into scalable capabilities. Maintain asynchronous learning content, co-host webinars and office hours, and ensure platform functionality and data quality before client go-live.

Vidmob invites applications for general consideration, seeking creative talent to help drive business results through improved creative effectiveness. Candidates can submit applications for various roles.

The Integrative Group Facilitator leads virtual group therapy sessions, implementing creative and contemplative techniques to support clients with mental health challenges. They work flexibly and collaboratively with clients of all ages, focusing on integrating various therapeutic modalities to enhance healing.