Top Fintech Operations & Support Jobs in Los Angeles, CA

The GTM Engineer will manage Clay implementation, develop prospecting systems, enhance account data, and facilitate effective sales outreach for pipeline generation.

As a Partnership Manager, you'll maintain and deepen technology partnerships, oversee integrations, work across teams, and track partnership success metrics to enhance product distribution.

The Business Process Analyst will redesign and operationalize workflows, focusing on process documentation, improvement, automation, and performance measurement within a nine-month contract.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

The Front Office Brokerage Operations Lead manages the operations team, ensuring compliance with FINRA regulations, and oversees customer experience and operational efficiency.

Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.

The Head of Collections and Loss Mitigation will lead and improve internal collections operations, enhance performance and borrower experiences through data-driven strategies, and manage a team of managers overseeing 40 agents.

Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.

The Client Operations Specialist provides operational and customer service support, handling administrative duties, payroll processing, and issue resolution via communication with account managers.

Join the Early Career Training Program to gain skills in California Workers' Compensation Claims, handling non-complex claims and conducting investigations.