Top eCommerce Jobs in Los Angeles, CA

Own an AI portfolio within a business domain, identify and prioritize opportunities, and build agentic solutions from prototype through production. Establish reusable patterns, evaluations, traces, and human-in-the-loop controls for increasing autonomy. Partner with business leaders, measure portfolio-level impact, and build production-grade applications across frontend and backend systems. Mentor engineers, review designs and code, influence platform choices, and communicate effectively with operators, engineers, and executives.

Leads and develops a high-performing Client Partnerships sales team, drives revenue and gross profit targets, manages complex enterprise sales cycles, and develops strategic account plans. Partners cross-functionally with Product, Analytics, Marketing, and Operations to deliver client outcomes. Coaches teams on data-backed presentations, QBRs, deal advancement, forecasting, and executive stakeholder communication while advancing go-to-market strategies and organizational best practices.

Own enterprise sales across Fortune 500 and Global 2000 accounts, including prospecting, pipeline development, executive discovery, competitive platform selling, business-case creation, complex deal management, forecasting, closing, expansion, and renewals. The role requires selling multi-product software platforms to organizations exceeding $1 billion in revenue, managing nine- to eighteen-month sales cycles, and traveling approximately 30–40% for customer and partner engagements.

Own global B2B lifecycle and email marketing across prospect and merchant journeys. Develop personalized nurture, onboarding, adoption, retention, churn prevention, and winback programs across North America, the UK, and APAC. Lead email testing, segmentation, AI-enabled personalization, product go-to-market campaigns, reporting, and revenue-impact measurement. Partner with Sales, Product, Content, Revenue Operations, Partnerships, Compliance, and regional teams to improve merchant acquisition, activation, engagement, transaction volume, and lifetime value.

Own and grow a portfolio of approximately 100–125 insurance-agent accounts. Drive revenue through upselling, cross-selling, campaign creation, pricing, targeting, and performance optimization. Lead client discussions around conversion rates, cost per call, cost per policy, and ROI while partnering with media and operations to improve call quality and volume. Maintain retention by delivering measurable value and profitable customer acquisition outcomes.

As a Senior People Business Partner at Whatnot, you'll partner with tech leaders to drive people strategy, improve team effectiveness, and shape people programs to support growth and engagement.

Manage and execute Strategic Partnerships projects from scoping to completion: perform site walks, generate quotes, source product, process orders and returns, track shipments, coordinate with customers, vendors, merchants and stores, and provide project updates while delivering excellent customer service.

Lead planning and execution of regional brand activations across the Southeast: venue sourcing, vendor coordination, on-site logistics, budget management, partner relationships, localizing national campaigns, and serving as primary regional stakeholder contact while traveling frequently to support events.

Own Babylist Media’s ad technology, inventory, yield, and offsite distribution strategy. Configure and optimize Koddi, establish capacity and prioritization rules, improve eCPM, fill, and utilization, and transition sponsorships toward CPM and self-serve buying. Lead outsourced ad operations partners, incident response, campaign delivery health, and distribution across Meta, TikTok, YouTube, Pinterest, and Babylist Connect. This player-coach role combines hands-on ad server administration, strategy, vendor management, and cross-functional communication.

Manages high-risk, complex customer escalations from initial contact through resolution across phone, chat, and email. Evaluates customer, legal, financial, operational, and reputational risks; prepares executive and regulatory communications; coordinates with Legal, Finance, and cross-functional teams; and exercises independent judgment on exceptions and reimbursements. Identifies root causes, recurring trends, and process improvements while using AI tools to improve resolution efficiency and customer retention.