Top eCommerce Jobs in Los Angeles, CA

Lead and scale helpdesk operations: provide tier 2/3 support, troubleshoot endpoints and collaboration platforms, own SLAs/KPIs, develop SOPs and runbooks, recruit and manage technicians, and drive process improvement with occasional on-site and domestic travel.

Lead daily IT infrastructure operations and provide hands-on technical leadership for cloud, network, server, endpoint, identity, backup/disaster recovery, and vendor management. Design and manage Microsoft 365/Entra/Intune/Azure and on-prem virtualized systems, improve incident response and patching, support compliance initiatives, provide senior escalation and remote/on-site support, and oversee asset lifecycle and IT procurement.

Lead enterprise legal strategy and governance, advise C-suite and Board, manage M&A and commercial transactions, oversee IP, regulatory compliance (FDA/FTC/AAFCO), litigation, data privacy (CCPA) and risk management, build and scale the legal team, and prepare to assume General Counsel responsibilities.

Lead strategic finance across brands; build and maintain financial and operating models; analyze unit and customer cohort economics (CAC, LTV, retention); provide decision support on launches, pricing, marketing and channel strategies; review brand and offer performance; partner with FP&A, Marketing, Accounting and Data teams; strengthen financial systems and mentor a small team.

Lead long-term SVOD strategy and operating rhythm for Crunchyroll's subscription business. Maintain TAM and fan segmentation models, monitor competitive trends, build regional playbooks, run territory deep dives, and develop business cases for membership benefits. Partner cross-functionally with Growth, Marketing, Product, and BD to align priorities and present insights to senior leaders.

Serve as the front-line Coach brand ambassador delivering personalized luxury retail service, meeting sales KPIs, using mobile POS and clienteling tools, supporting daily store operations (inventory, merchandising, transactions), building client relationships, and participating in training and brand initiatives.

Design softgoods from concept to production, develop tech packs, work with overseas manufacturers, and collaborate with various teams while managing multiple projects.

The Strategic Account Manager will manage a portfolio of mid-market sellers, negotiating contracts, identifying growth opportunities, and ensuring seamless client service alongside cross-functional teams.

Lead Square's global commercial operating system and Deal Desk, operationalizing pricing strategy, building approval workflows and AI-enabled automation, supporting strategic enterprise deals, driving governance, reporting, and seller productivity, and building a high-performing global team to increase deal velocity while protecting profitability.

Lead GTM strategy and operations for Global Account Management, focusing on retention, churn reduction, and expansion. Build coverage models, KPIs, dashboards, and operational cadence (book building, pipeline hygiene). Automate workflows and AI-driven experiments across CRM and GTM tools. Drive cross-functional programs, translate business goals into technical requirements, and partner with Data, Product, Engineering, and Finance to scale account management operations.

The Senior Security Engineer will secure cloud infrastructure across various services, develop security policies, manage exceptions, and respond to security alerts while collaborating with teams to eliminate security risks.

Lead the strategy and execution of the payments platform for Whatnot, managing core metrics and cross-functional collaboration to enhance financial processes and capabilities.

Manage multiple e-commerce software initiatives end-to-end, coordinating engineering, product, design, data, and client teams. Plan project timelines, run Agile ceremonies, document requirements, mitigate risks, oversee releases, support client onboarding, and improve delivery processes and project governance.

This role involves managing large enterprise accounts, executing sales strategies, and closing multi-million dollar opportunities with top-tier brands. A focus on consultative selling and relationship building with executive stakeholders is key.