Top eCommerce Jobs in Los Angeles, CA

Manage multiple e-commerce software initiatives end-to-end, coordinating engineering, product, design, data, and client teams. Plan project timelines, run Agile ceremonies, document requirements, mitigate risks, oversee releases, support client onboarding, and improve delivery processes and project governance.

Leads instructional design and enablement for customer experience teams. Owns onboarding curricula, blended learning, assessments, storytelling decks, tool adoption materials, content governance, accessibility, localization, and continuous improvement. Translates CX workflows, metrics, and customer journey insights into clear training and knowledge resources. Requires extensive instructional design experience, AI literacy, strong writing, technical fluency, and a portfolio.

Senior Creative Assembly Designer responsible for building scalable, automated creative production systems. The role transforms campaign concepts into reusable templates, dynamic layouts, and high-volume brand assets across channels, markets, languages, and formats. Responsibilities include AI-native template development, workflow automation, quality assurance, localization, accessibility validation, and delivery readiness. The designer collaborates with creative, marketing, engineering, and machine learning teams while supporting documentation, enablement, experimentation, and performance optimization.

Build and support scalable data platforms and pipelines, leading migrations such as Snowflake to BigQuery and transitioning reporting to Looker. Responsibilities include data architecture, ETL/ELT, API and marketing integrations, data quality, production troubleshooting, warehousing, performance optimization, and platform modernization. The role partners with analytics and business teams, owns projects through production, documents solutions, and provides technical guidance.

Manage and grow approximately 40–70 government and education accounts within an assigned territory. Develop customer relationships, understand government contracts, present Grainger’s value proposition, create territory and sales plans, conduct revenue-generating customer calls, maintain CRM records in Salesforce, and achieve sales targets. The role requires frequent field presence in the Santa Fe Springs area, occasional overnight travel, and a valid driver’s license.

Administer employee benefits, COBRA, leave programs, workers’ compensation claims, enrollments, reconciliations, and related HR processes. Ensure compliance with federal and state regulations, maintain confidential employee data, resolve discrepancies, support open enrollment and wellness events, and recommend process improvements. Serve as an employee-facing resource while exercising discretion and independent judgment in handling non-routine benefits and leave matters.

Manage new product development projects and product improvements from planning through implementation. Maintain product status databases, coordinate sampling, testing, photography, and cross‑functional communication (US and Asian sourcing). Lead weekly brand and sales check‑ins, deliver product training, update product content in Salsify, and implement process improvements to increase team efficiency.

Develop and manage Square’s always-on B2B content engine across social, thought leadership, customer stories, partner content, and industry narratives. Build content calendars, formats, briefs, campaigns, and AI-assisted workflows; coordinate cross-functional teams and external partners; oversee production through launch; and analyze performance to optimize messaging, formats, and distribution.

Own commercialization of Block’s emerging AI portfolio from product and pilot stages through scaled enterprise adoption. Develop market strategy, pricing, packaging, partnerships, and routes to market; secure lighthouse customers and strategic partners; design pilots that convert to production relationships; create repeatable sales and partnership processes; and build the commercial organization as product-market fit develops.

Own the full enterprise sales cycle for Block’s commerce and payments portfolio, from prospecting and account strategy through negotiation, contracting, launch, and expansion. Build executive relationships with global brands, develop commercial strategies, negotiate complex agreements, coordinate cross-functional teams, and deliver revenue targets. Translate market and customer insights into product and go-to-market feedback while managing strategic pipelines and opportunities.

Lead commercialization of emerging AI products by winning enterprise customers and strategic partners, structuring pilots, converting engagements into scaled relationships, and owning partnerships from negotiation through launch and optimization. Collaborate closely with Product and Engineering to shape offerings, validate product-market fit, develop pricing and commercial models, and build a scalable go-to-market strategy.

Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.