Top eCommerce Jobs in Los Angeles, CA

Provides high-volume customer support across phone, email, web forms, SMS, live chat, and mail. Answers product questions, resolves complaints, processes replacements and returns, manages RMA workflows, and supports e-commerce inquiries involving fraud, inventory, orders, shipments, and subscriptions. Maintains product samples and replacement inventory, collaborates with internal teams, updates Salesforce records, and contributes to training and process improvements.

The QA Engineer will test platform features, user journeys, APIs, data flows, and IVR experiences; prioritize coverage based on risk; validate acceptance criteria; investigate and document defects; maintain regression suites and testing playbooks; support releases; and communicate quality risks. The role also involves using AI tools to improve testing efficiency and collaborating with product and engineering teams in a hybrid environment.

Senior QA Automation Engineer responsible for designing and scaling automation solutions, collaborating with product and platform engineering teams, improving testing and delivery processes, integrating AI and LLMs, and establishing engineering standards. The role requires expertise in object-oriented programming, cloud environments, APIs, databases, and large-scale browser, API, performance, or data automation. Responsibilities include mentoring engineers, owning projects, troubleshooting, and contributing to automation strategy.

Acquires residential customers in large multi-dwelling properties through door-to-door, consultative sales of Spectrum connectivity services. Responsibilities include meeting sales targets, upselling existing customers, resolving customer issues, tracking competitor activity, completing sales documentation, collecting payments, and attending training. The role is primarily outdoors, requires variable hours, and involves walking and lifting up to 20 pounds.

Manages revenue-generating projects from planning through implementation, coordinating stakeholders, monitoring schedules, budgets, performance, and service levels. Provides project updates, gathers customer feedback, analyzes project data, resolves challenges, and ensures timely, high-quality outcomes across multiple concurrent initiatives.

Prospects small business clients, conducts consultative needs analyses, recommends communication solutions, manages leads through closing, meets sales targets, maintains CRM records, collaborates on order execution, and supports customer experience. The role involves daily field-based outside sales with frequent driving and walking, plus occasional office work.

Own and scale the direct-to-consumer e-commerce channel, including acquisition, conversion, CRM, lifecycle marketing, promotions, merchandising, retention, analytics, and profitability. Manage agencies, vendors, and technology partners while collaborating across brand, operations, finance, sales, and editorial teams. Develop performance reporting, testing roadmaps, inventory and fulfillment partnerships, and marketplace expansion strategies.

Designs and implements enterprise security solutions across infrastructure, SaaS applications, endpoints, cloud environments, and identity systems. Responsibilities include system hardening, security logging, SOAR, vulnerability remediation, security architecture, DLP, IAM, threat modeling, compliance oversight, risk assessments, and automation. The role provides technical leadership, manages security projects, defines roadmaps and controls, and communicates security risks to technical and business stakeholders.

Advise high-value dealership customers on CarGurus products, operations, strategy, implementation, and business outcomes. Lead dealer events, conferences, training, and workshops; create playbooks and expert resources; engage executives; gather market feedback; and influence product and go-to-market strategies. Drive measurable adoption, ROI, account growth, and long-term dealer relationships through cross-functional collaboration with Product, Marketing, Sales, and Customer Success teams.

Lead Crunchyroll’s enterprise strategy and strategy messaging, shaping company-wide priorities, evaluating market and competitive dynamics, developing scenarios, and framing recommendations for senior executives. Align business and functional strategies with enterprise goals, translate complex analysis into compelling narratives, guide organizational communication, and support planning and budgeting. The role also involves building or scaling the strategy function and influencing leaders globally without direct authority.

Conducts outside sales and account management for 40–70 government and education customers. Builds customer relationships, manages government contracts, develops territory and sales plans, presents Grainger value propositions, records activity in Salesforce, and grows profitable revenue. The role requires frequent field visits, occasional overnight travel, and collaboration with sales, service, and contract teams to achieve performance targets.

Lead creative integration between Expedia Group brands and external agencies. Shape and elevate concepts, provide actionable feedback from brief through execution, and apply expertise in copy, brand voice, storytelling, and creative craft. Build trusted relationships with marketers and agency partners while balancing creative ambition with brand and business priorities. The role also requires curiosity about culture, AI, and emerging creative technologies.

Own Open-to-Buy, replenishment, order writing, forecasting, and inventory flow for Division 1 categories. Manage sales, inventory, margin, turn, and order pipelines while maintaining forecasts and prioritizing key SKUs. Partner with Merchandising, Supply Chain, and vendors on assortment, availability, delivery timing, and inbound planning. Produce weekly sales and inventory recaps, use advanced Excel and AI tools, and identify process improvements.

Leads a team of five experienced analysts and data scientists while personally owning strategic analytics across ecommerce, health, supply chain, inventory, fulfillment, and merchandising. Partners with executives, establishes KPI and reporting standards, prioritizes the analytics roadmap, and delivers actionable business insights. The role also advances AI-native, self-service analytics capabilities, strengthens data governance and quality, and builds a high-performing analytics culture.

Manage emerging-category accounts and support sales performance reporting, product launches, partnerships, and cross-functional projects. Track sales and spending, translate business data into recommendations, maintain launch timelines, coordinate account deliverables, and support AI and business intelligence initiatives. The role also improves workflows, monitors project progress, and builds relationships with retail and marketplace partners.