Top eCommerce Jobs in Los Angeles, CA

The Director of Enterprise Strategy & Initiatives will lead company-wide strategic planning, translating complex ideas into clear strategies and driving high-impact initiatives across Crunchyroll’s global subscription business.

Lead end-to-end retention strategy for Crunchyroll subscribers: design and scale signal-based churn interventions (cancel-saves, engagement recovery, payment recovery), collaborate with Analytics/Product/Operations to translate churn models into programs, run experiments to measure impact on churn and LTV, and embed lifecycle thinking into product and UX to reduce friction and improve long-term engagement.

Lead lifecycle strategy for limited-release commerce drops: design repeatable launch playbooks, drive sell-through and revenue velocity, build behavioral segmentation, align programs with merchandising and inventory, run post-drop retrospectives, and partner cross-functionally to protect brand while maximizing short-term and repeat performance.

Design and develop trust and risk systems for Whatnot's marketplace. Monitor user impact, respond to threats in real-time, and iterate defenses using machine learning and behavioral analysis.

The Benefits Analyst will manage benefits administration, oversee leave programs, ensure compliance with regulations, provide employee support, and maintain systems and reporting related to employee benefits.

Provide internal helpdesk support: triage and resolve tickets, maintain knowledgebase and documentation, provision Windows and macOS devices, troubleshoot hardware/software/network and AV (Zoom/Slack), support company events, assist IT projects, and research emerging technologies.

The National Account Manager is responsible for managing key accounts, delivering sales targets, developing business plans, and driving growth through collaboration and data analysis in the pet industry.

Manage month-end, quarter and year-end close with emphasis on fixed assets, royalties, prepaid amortization, cash/credit card activity, and operating expenses. Maintain fixed asset module, analyze royalty agreements, reconcile accruals, support NetSuite processes, improve accounting workflows, document SOPs, and assist external audits.

Lead day-to-day brand management for Munchkin: drive product innovation and launches, pricing and go-to-market strategy, sales and distribution support, consumer insights, integrated marketing campaigns, and cross-functional coordination to grow market share and meet financial objectives.

Lead pricing modeling and experimentation to optimize margin, conversion, and retention. Build elasticity and willingness-to-pay models, design A/B and bandit experiments, develop pricing automation (DealBot) and monitoring for AI-driven rate recommendations, own ETL/analysis/visualization, and partner with Finance, Risk, Product, and GTM teams to operationalize pricing intelligence.

Serve as the front-line Coach brand ambassador delivering personalized luxury retail service, meeting sales KPIs, using mobile POS and clienteling tools, supporting daily store operations (inventory, merchandising, transactions), building client relationships, and participating in training and brand initiatives.

Support media buyers in launching, monitoring, and optimizing PPC campaigns. Manage bids, account architecture, keyword research, reporting, and troubleshooting to improve campaign performance and ad delivery.

This role involves managing large enterprise accounts, executing sales strategies, and closing multi-million dollar opportunities with top-tier brands. A focus on consultative selling and relationship building with executive stakeholders is key.