As a Customer Success Manager, you will drive account management for mid-market and enterprise customers, ensuring customer adoption, renewals, and expansion through strategic engagement and consultative success planning.

As Senior Manager of Customer Delight, you will lead a support team focused on delivering exceptional customer experiences, leveraging AI for efficiency and personalization, and driving team growth and performance.

As a Customer Delight Specialist, you will engage with customers, educate them about the product, and collect feedback to enhance their experience. You'll address their issues and contribute to improving team efficiency.