Traffic Director

POSITION SUMMARY 

• The Spirit of the Position: The Traffic Director greets and creates a welcoming atmosphere for our customers and clients. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Effectively and efficiently direct traffic and customer vehicles
• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers into the facility, provide a gracious sense of arrival, and help direct traffic.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Must work with or without supervision.
• Other related duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Strong customer service experience.
• Parking industry experience is preferred but not required.
• Skills: Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.
• Ability to drive a standard transmission.
• Knowledge of how to operate various types of motor vehicles.
• Ability to produce and maintain an acceptable driving record and unrestricted drivers’ license.
• Physical Demands: Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. 

CALIFORNIA & LOS ANGELES COMPLIANCE NOTICES
Equal Employment Opportunity
Everpark is an Equal Opportunity Employer. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
gender expression, national origin, ancestry, age, disability, marital status, pregnancy, veteran
status, genetic information, or any other characteristic protected by federal, state, or local law.
Fair Chance Act (Los Angeles & CA law)
We will consider qualified applicants with criminal histories in a manner consistent with the Los
Angeles Fair Chance Initiative for Hiring and the California Fair Chance Act.
Reasonable Accommodation
Applicants requiring accommodations during the hiring process or on the job may request
support at any time.

At-Will Employment
Employment with Everpark is at-will and may be terminated by either party at any time, with or
without cause.
Wage & Hour Compliance
● Employees are entitled to rest breaks and meal periods as required by CA law.
● All time worked is paid. Off-the-clock work is prohibited.
● Overtime is compensated according to California Labor Code.
Harassment & Retaliation Prohibition
Everpark maintains a strict zero-tolerance policy for harassment, discrimination, or retaliation.