Sr. Client Partner

Wongdoody is hiring a Sr. Client Partner with expertise leading integrated campaigns and digital transformation initiatives for leading brands. This role sits at the intersection of strategy, creativity, and emerging technology – including Ai- powered solutions – helping clients unlock new value through modern marketing, experience and operational innovation.  

As Sr. Client Partner you'll have the opportunity to manage the integrated day-to-day efforts with key client relationships and accounts. You'll write scopes of work, manage projects / timelines and collaborate with creative and other teams, while managing a variety of projects.  You'll lead the charge on a variety of initiatives including traditional advertising, XD/digital experience and AI-driven transformation efforts – working with an integrated team across the US and globally. 

WongDoody clients look to their Client Partnership team to be a strategic voice to lead large projects that impact their business. And WongDoody trusts you to keep an eye for growth opportunities across their portfolio. 

WHAT YOU'LL DO 

• Serve as key day-to-day strategic partner to your external clients and intercompany team 

• Champion new ideas, concepts and solutions to our clients and cross functional teams 

• Collaborate with cross functional teams in support of marketing/advertising solutions and client needs 

• Ensure client expectations and deliverables are met accurately, on time, and on budget 

• Manage matrixed teams; provide guidance, clear direction and thought leadership on a day-to-day basis 

• Manage development and execution of omni-channel marketing 

• Establish, improve and maintain processes and documents to aid in the organization and accuracy of how the projects work 

• Establish and evolve process that incorporate AI to improve speed, quality and scalabilty of work 

WHAT YOU'RE LIKE  

• Finely tuned communication and relationship-building skills 

• Strong, engaging, and trusting partner to stakeholders at all levels 

• Comfortable as either a player or a coach, depending on the day 

• Innately curious with excellent problem-solving skills to match 

• Positive outlook and respectful approach navigating complex situations 

• Naturally curious about emerging technologies, with pov on how Ai is reshaping marketing and customer experience 

• Comfortable operating in ambiguity and guiding clients through change and transformation 

• Able to infuse a bit of fun into everything you do 

WHAT YOU'VE GOT 

• 8+ years of experience client leadership in advertising agency or marketing consultancy 

• Confident, engaging, and persuasive presentation style 

• Track record of expanding relationships and scope through organic growth 

• Trained eye to evaluate creative work from both a strategic and executional perspective 

• Experience managing CX engagements (strategy + UX/UI design) with multiple project tracks and teams a plus!  

• Fluency in digital products/deliverables, web development technologies, and design thinking 

• Ability to carefully listen, process and validate stakeholder input from internal and external sources 

• An understanding of integrated production and the ability to lead engagements from start to finish 

• Experience working with or alongside Ai -enabled tools and platforms/Strong understanding of how AI impacts content creation, customer experience, and delivery models 

• Excellent organizational skills and attention to detail 

• A sense of humor! 

TO APPLY: For full consideration please upload both a resume and cover letter.

THE PERKS

We’ll pay you to come work here, because we’re generous like that. Our salary range for this role is $150,000 to $160,000  but on top of your paycheck, you’ll receive a whole lotta benefits to help keep you healthy, secure, and balanced. You’ll get great medical, dental and vision insurance (paid in full), 401K with company match, extended holidays, flexible summer hours, and volunteer time off to name a few.

ABOUT US

We are WongDoody. 2000 innovators, creators and designers in 22 studios across the world. 

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WongDoody has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

We're just getting started.

See how we're making an impact: https://www.wongdoody.com/work

Join our global team: http://www.wongdoody.com/careers/

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.